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SRM & PA – Profile Load Script does not run

Solved2.39K views13th October 2020process automation SRM
4
Mieke Dryepondt [SLC] [DevOps Advocate]3.65K 13th October 2020 0 Comments

How can I debug an issue where the Profile Load script does not seem to get triggered?

The booking manager wizard shows all the resources and I'm able to assign.
When the booking executes I don't see an event log that the profile loadscript should write as 1st action.

The LSO script associated to the START is run.

Could it be the token is never activated? If so what could be the reason?

Mieke Dryepondt [SLC] [DevOps Advocate] Selected answer as best 13th October 2020

4 Answers

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6
Jan-Klaas Kesteloot [SLC] [DevOps Advocate]1.14K Posted 13th October 2020 0 Comments

Mieke, you need to have a STANDBY action in the service definition. Process Automation currently requires post and preroll window, with the corresponding action defined in the service definition.

Mieke Dryepondt [SLC] [DevOps Advocate] Selected answer as best 13th October 2020
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