Hello All,
We have seen an increase with SLAnalytics on our system, we have an upgrade scheduled from 10.2.4 to 10.2.10 as we have an ongoing problem with the SLDataGateway, and I was wondering if the upgrade would also solve this issue seen here too?
Many thanks,
Ryan
Hey Ryan,
Several SLAnalytics features depend on trend data provided by SLDataGateway. SLAnalytics uses this trend data for…
- Trend predictions
- Trend Icons
- Behavioral Anomaly Detection
- Pattern Matching
Since SLAnalytics relies on the transfer of data from SLDataGateway, issues impacting SLDataGateway may negatively impact SLAnalytics. For instance, if SLDataGateway is flooded with database writes SLAnalytics may become overburdened trying to process all the trend data.
I would suggest disabling SLAnalytics features unless they are critical to your operations. This can be done in Cube > System Center > System settings > analytics config > set all features to false.
Once SLDataGateway is functioning normally you can review/test the SLAnalytics features you find useful. More information is available here: Advanced analytics trending
Many Thanks for your answer Jeremiah, I shall carry out these steps.