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shape web link frozen

Solved972 views20th April 2022
2
joel Joly489 15th April 2022 0 Comments

Hello DOJO

Same question as the question : https://community.dataminer.services/question/embedded-webpage-in-visual-showing-frozen/
We have problem to uses visual overview that contains a shape that links a web page
Content appears but no refresh and no action seem to be possible
Zoom in or zoom out action refresh the page. If search text is entered and enter key pressed zoom will display the result

Chrome browser is forced,

On the computer, the screen display is 1920x1080, DPI is not modified

We have the same behavior when we use the scheduler

When controls are clicked inside page, we have to zoom in or zoom out to refresh the display

Is it something to set on the desktop or is it a bug ?

None of proposed solutions succeed
Dataminer version : 10.2.0.0-11517

joel Joly Selected answer as best 20th April 2022

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joel Joly489 Posted 19th April 2022 0 Comments

Hello DOJO
I respond for myself

After a lot of searches and tests, it's a problem linked to some PC client.
I don't know yet why, but on some PCs it doesn't work with IE, Firefox, or Chrome.
Even the help screen and the protocol help screen have the same behavior.

So we don't have any problems on other PCs and it's not a dataminer issue.

joel Joly Selected answer as best 20th April 2022
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