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Service Template not Alarming

76 views27th May 2025Service Templates Alarm
0
FAWZAN KHAIZURAN FAUDZI [DevOps Advocate]150 27th May 2025 0 Comments

Hi all,

I am creating an alarm, where usually when one of the parameters in an element has an alarm, that element (in this case, its service template) should also have an alarm indicator as shown as below:

Thats is normally the case using other connectors.

HOWEVER, when I am using the AWS CloudWatch connector, the service template somehow did not have an alarm indicator (eventhough I already set up an alarm for it) as shown as below:

As you can see the Service Template and its corresponding element did not have any alarm indicator in it but when we click it, we can see there is an alarm indicator (in this case green alarm = normal).

Hence, what is the issue and how to solve this.

Your assistance is very much appreciated.

Thank you very much and have a nice day!

FAWZAN KHAIZURAN FAUDZI [DevOps Advocate] Asked question 27th May 2025

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