Hi DOJO,
What is the recommended approach for updating the protocol on elements that belong to a redundancy group?
From what I can see, the protocol options are greyed out on the edit page of elements that are part of a redundancy group, so they cannot be changed directly.
Should these elements be configured to use the production version so that, when the production version is updated, the protocol version can then be upgraded through the "Set Production" action on the new version?
Thanks in advance.
Hi Catarina,
Correct - elements that are referenced in a redundancy group, whether as primary/backup or as part of the switching detection conditions, cannot have their protocol version changed directly. This is why the option is greyed out. If you truly need to change the protocol directly on the element, you would have to temporarily remove and re-create the redundancy group after updating the protocol.
The supported and recommended approach, however, is to update them through the production version: once a new protocol version is available, set it as the production version and it will be applied to the elements. This assumes, of course, that the elements in the redundancy group are configured to run the production version.
Hope this helps.