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Protocol Thread Half Open RTEs after every timer iteration

Solved860 views14th March 2023RTE SNMP timer
6
Alex Johnson [SLC] [DevOps Advocate]836 24th February 2023 0 Comments

Hi all,

I'm working with a driver (Evertz MVIP II) whose 12H timer is taking a long time to execute. We're getting some slprotocol.exe RTEs after every timer iteration, likely because these groups take a very long time to poll.

Here's a screenshot of the RTEs:

The 12H timer has 7 SNMP groups, and here's an estimated time for each group to execute:

My question: Are these RTEs avoidable? So far the only thing my squad and I came up with was splitting the tables via subtable for half the keys, but that could get very messy with sets/qactions that are run after the tables. I've tried just about every snmp polling method, and it won't fix the long poll times.

Followup question: What impact would regular RTEs (every 12H) have on the element? What impact would they have on the DMA as a whole?

Alex Johnson [SLC] [DevOps Advocate] Selected answer as best 14th March 2023

1 Answer

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11
Tom Waterbley [SLC] [DevOps Catalyst]8.86K Posted 27th February 2023 0 Comments

Hi Alex, would try to use the partialSNMP option on those tables. Then DataMiner will only fetch x rows at a time, and allow to perform other things inbetween.

Alex Johnson [SLC] [DevOps Advocate] Selected answer as best 14th March 2023
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