After pressing the button to generate an online report through our legacy reporter application part of reports and dashboards, the following error is presented:
When following the presented link to find out more on the error raised, we get the following microsoft page. The page is suggesting that classic ASP is not yet installed on the DMA used to generate the report but when checking this on the server in question, we see that these roles have been installed properly on there:
The DataMiner system where we encounter this issue on was recently installed and is running on Windows 2016 server edition.
Any idea what might be missing from the server configuration in order to have the legacy reporter functioning correctly?
You can get this error when an unhandled exception occurred while running the report template asp file. This is a "friendly" error message which hides the technical details, as those can contain valuable information which could be misused by hackers. On production systems, this is the error message you will get by default. However, to debug, it can be interesting to know more details of where this unhandled exception occurred.
It's possible to disable the "friendly" error message in IIS Manager:
- Open IIS Manager
- Go to Default Web Site
- Open ASP
- Under Compilation -> Debugging Properties -> set Send Errors To Browser to True
- Click on Apply
Now you'll get to see more details of what went wrong. Don't forget to restore this setting again in case this is a production DMA.