New cube client 10.5.2521.2428 throwing unknow user name and password error on server 10.3.4.0-12854

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Exception : (Code: 0x80070005) Skyline.DataMiner.Net.Exceptions.DataMinerSecurityException: Unable to authenticate as current Windows user ---> System.MissingMethodException: Method not found: 'Void System.Diagnostics.DiagnosticSource.Write(System.String, !!0)'.
at Skyline.DataMiner.Net.Serialization.ObservableFormatter.Serialize(Stream serializationStream, Object graph)
at Skyline.DataMiner.Net.Connection.EnsureRsaProviderAvailable()
at Skyline.DataMiner.Net.Connection.AuthenticateViaSspi(String userName, String password, String domainName, Byte[] evidence, Guid fallbackConnectionID)
--- End of inner exception stack trace ---
at Skyline.DataMiner.Net.Connection.AuthenticateViaSspi(String userName, String password, String domainName, Byte[] evidence, Guid fallbackConnectionID)
at Skyline.DataMiner.Net.Connection.Authenticate(AuthenticationMethod method, String userName, String password, String domainName, Byte[] evidence)
at Skyline.DataMiner.Net.GRPCConnection.GRPCConnection.<>c__DisplayClass60_0.<Authenticate>b__0()
at Skyline.DataMiner.Net.ConnectionWaitState.TryToAuthenticate()
at Skyline.DataMiner.Net.Connection.WaitForConnection(ConnectionWaitState waitState)
at Skyline.DataMiner.Net.Connection.InternalWaitForConnectionInternalAsync(Object state)

Philip Argent [DevOps Enabler] Selected answer as best 3 days ago

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Hi Phil

Have you checked the launcher launcher version?  I have seen a very similar issue in the past when the Cube launcher version hasn't been upgraded, but a new version of Cube is deployed.

Philip Argent [DevOps Enabler] Selected answer as best 3 days ago
Philip Argent [DevOps Enabler] commented

It certainly did need a newer version of the launcher, anything above 10.4.x