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Link Shape to Bridge Technologies VB330 Probe Thumbnails with Auto-Refresh

Solved450 views3rd October 2024link refresh Thumbnail
3
Joe Hipp [DevOps Advocate]276 1st October 2024 4 Comments

DMS version 10.3.11

I’m attempting to link some shapes to some VB330 thumbnails for visibility to our pre and post encode primary and secondary video streams. I can link and display them fine when linking to them as a webpage but that only provides a manual refresh.  See the shape data configuration below.

Link      | #http://VB330_IP/probe/static/images/thumbs/20_p2048.jpg

Options | UseChrome|RefreshButtonVisibility=true

I’m wanting this to refresh every 4 seconds so I’m thinking that I should be linking the shape to a video thumbnail instead. See shape data config below.

Link | #http://DMA_IP/VideoThumbnails/Video.htm?type=Generic Images&source=#http://VB330_IP/probe/static/images/thumbs/736_p5261.jpg&refresh=5000

When I try this, I get an error in each shape stating “Invalid configuration”. I’m sure it’s something simple. Any help would be appreciated.

Joe Hipp [DevOps Advocate] Selected answer as best 3rd October 2024
Gerwin van der Kamp [DevOps Enabler] commented 2nd October 2024

Could it be the double # in the url/link? It might trip the visio over.

Edit could you try: #http://DMA_IP/VideoThumbnails/Video.htm?type=Generic Images&source=http://VB330_IP/probe/static/images/thumbs/736_p5261.jpg&refresh=5000

Joe Hipp [DevOps Advocate] commented 2nd October 2024

Hi Gerwin. I removed the second hash # and now am getting a new error message stating “Invalid path: /probe/static/images/thumbs/736_p5261.jpg (see ExtraAllowedPaths config)”. I’ve found this tagged in a couple of other posts. I see mention of an edit to the Web.config file. Let me know if you’ve seen this before.

Gerwin van der Kamp [DevOps Enabler] commented 3rd October 2024

Can you access the image from the machines you try to see them then you can try to add : &proxy=false to link directly to that image. other wise you’ll need to follow this: https://docs.dataminer.services/user-guide/Basic_Functionality/Visio/linking_shapes/Linking_a_shape_to_a_video_thumbnail.html#allowed-paths-in-case-of-connection-via-dataminer-proxy

Joe Hipp [DevOps Advocate] commented 3rd October 2024

Gerwin that solved the issue. I had to set the ExtraAllowedPaths. It’s working as intended now. I appreciate your help on this. Many thanks!!

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Joe Hipp [DevOps Advocate]276 Posted 3rd October 2024 0 Comments

Gerwin van der Kamp solved this. I had 2 issues. I had a double # in the url/link that was causing some issues in Visio? Updated the link to show #http://DMA_IP/VideoThumbnails/Video.htm?type=Generic Images&source=http://VB330_IP/probe/static/images/thumbs/736_p5261.jpg&refresh=5000.

The second issue was that I needed to allow extra paths by setting the value in the Webpages/VideoThumbnails/Web.config. See screenshot below. I appreciate Gerwin’s help.

Joe Hipp [DevOps Advocate] Selected answer as best 3rd October 2024
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