internal server error/ could not connect to dataminer agent

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hi team
we have installed dataminer on aws cloud windows server, after installing we tried to access dataminer from browser and also from Dataminer cube.
we got this error (could not connect to dataminer agent) on dataminer cube.
we got this error (500 internal server error) on browser.
we are not understanding where it going wrong.

thanks
s.j.v.praveen

Natalia Santiago Answered question 28th May 2024
Wim Bruynooghe [SLC] [DevOps Enabler] commented

On the Windows Server that is running the DMA, can you open a browser and go to http://localhost/? Which error message do you see there?
praveen sajja [DevOps Member] commented

hi wim bruynooghe, below error we got in server browser(http://localhost/.

An error occurred on the server when processing the URL. Please contact the system administrator.

If you are the system administrator please click here to find out more about this error.
Wim Bruynooghe [SLC] [DevOps Enabler] commented

That looks like an error from ASP Classic. Can you open IIS Manager, Default Web Site, ASP, expand “Debugging Properties”, set “Send Errors To Browser” to “True” and click “Apply”. If you do this now again, which error do you get? The error message should now contain a lot more information.
You can also contact us directly on support.data-exploration@skyline.be which might be easier to copy/paste longer error messages and/or screenshots.