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Installation Getting Stuck at Starting Dataminer to generate the license file

387 views3 hours agodataminer 5.0.0 Installatin license
2
RiverSilica Technologies85 4th February 2026 0 Comments

I am trying to install dataminer 10.5.0 and it is getting stuck at Starting Dataminer to generate the license file.
I do not know what's wrong what should i check.
<?xml version="1.0" encoding="utf-8"?>
<DataMiner id="-1" elementid="" xmlns="http://www.skyline.be/config/dataminer">
<IP>
<VirtualIPFrom/>
<VirtualIPTo/>
<VirtualIPMask/>
</IP>
<DMA>
<DMAName/>
<Location1/>
<Location2/>
<Location3/>
</DMA>
<Logging>
<Debug/>
<Error/>
<Info/>
</Logging>
<MobileGateway>
<IP/>
<UserName/>
</MobileGateway>
<Colors>
<Color type="normal" value=""/>
<Color type="warning" value=""/>
<Color type="minor" value=""/>
<Color type="major" value=""/>
<Color type="critical" value=""/>
<Color type="notMonitored" value=""/>
<Color type="initial" value=""/>
<Color type="timeout" value=""/>
<Color type="masked" value=""/>
</Colors>
<ID>
<Views current="" currentOwn=""/>
</ID>
<DataMinerGuid>{4A6C5519-E9AE-456B-8A4A-D311AE188FC4}</DataMinerGuid></DataMiner>

This is my generated dataminer.xml file

Simon Steinkamp [DevOps Member] Answered question 3 hours ago

3 Answers

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1
Simon Steinkamp [DevOps Member]53 Posted 3 hours ago 3 Comments

Hello together,

have you found a solution for the problem? I'm asking because we ran in the exact same error.
Thank you!

Simon Steinkamp [DevOps Member] Posted new comment 3 hours ago
Ashok Mahala [DevOps Member] commented 3 hours ago

Hi Simon,
I connected with the Technical team and this was resolved.
support@dataminer.services

Simon Steinkamp [DevOps Member] commented 3 hours ago

Hi Ashok.
Thank you, good idea. Can you explain, how the problem gets resolved in your case?

Simon Steinkamp [DevOps Member] commented 3 hours ago

Stop the presses! We've solved the problem!
There was undeleted files from an old agent in the User-Folder which had to be reinstalled during the process. After deleting all old files and restart the installation everything worked!!

Thanks everyone, have a hacky day!

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