I am getting the following error when installing the IDP packages 1.5.3.
Installation Failed: Skyline.DataMiner.Net.AppPackages.Exceptions.AppPackageInstallationFailedException: Installation of the package IDP version 1.5.3 failed because something went wrong while running the install script: Error triggering entry point Skyline.DataMiner.Net.Automation.AutomationEntryPoint: EXIT: "Exception encountered during installation: (Code: 0x80131500) Skyline.DataMiner.Net.Exceptions.DataMinerException: Run Subscript 'IDP_SetupWizardFrontEnd' Failed: 0x80004005
at Skyline.DataMiner.Automation.Engine.InternalLaunchSubScript(String scriptName, List`1 finalOptions, Int32 inheritSubScript, Int32 extendedErrorInfo, AutomationEntryPoint customEntryPoint, Int32 expectsCustomEntryPointResult, Dictionary`2& subScriptOutput, List`1& errorMessages, AutomationEntryPointResult& entryPointResult)
at Skyline.DataMiner.Automation.SubScriptOptions.StartScript()
at Install_1.Script.Install(IEngine engine, AppInstallContext context)" ---> Skyline.DataMiner.Net.Exceptions.DataMinerException: Error triggering entry point Skyline.DataMiner.Net.Automation.AutomationEntryPoint: EXIT: "Exception encountered during installation: (Code: 0x80131500) Skyline.DataMiner.Net.Exceptions.DataMinerException: Run Subscript 'IDP_SetupWizardFrontEnd' Failed: 0x80004005
at Skyline.DataMiner.Automation.Engine.InternalLaunchSubScript(String scriptName, List`1 finalOptions, Int32 inheritSubScript, Int32 extendedErrorInfo, AutomationEntryPoint customEntryPoint, Int32 expectsCustomEntryPointResult, Dictionary`2& subScriptOutput, List`1& errorMessages, AutomationEntryPointResult& entryPointResult)
at Skyline.DataMiner.Automation.SubScriptOptions.StartScript()
at Install_1.Script.Install(IEngine engine, AppInstallContext context)"
at Skyline.DataMiner.Net.AppPackages.AppPackageScript.TriggerEntryPoint(IConnectionInfo connection, AutomationEntryPoint entryPoint)
at Skyline.DataMiner.Net.AppPackages.AppPackageScript.RunWrapped(IConnectionInfo connection, String nameToUse, AutomationEntryPoint entryPoint)
at Skyline.DataMiner.Net.AppPackages.AppPackageInstaller.TriggerInstallScript(String installDirectory, AppInfo appInfo)
--- End of inner exception stack trace ---
at Skyline.DataMiner.Net.AppPackages.AppPackageHelper.InstallApp(String uploadedPackageID)
at SLTaskbarUtility.DmAppUpgradeProgressWindow.<StartInstall>b__30_0()
Hi Randy,
From the exception stack trace, it appears that the Setup Wizard of IDP is failing, however, there is not enough information to draw any further conclusions.
Was there any further logging from the automation scripts or information events that indicated errors at the time you tried to install IDP?
If there are no clear indications in DataMiner about the failure, feel free to create a ticket for Data Acquisition with a log collector package taken after running the installer once again.
I will check more logs in the automation scripts.