Is IDP able to populate/update 3rd party asset management platforms (E.g. Remedy ITSM) with discovery results?
Hi Andy,
DataMiner IDP will start including process automation activities in the near future (exp. Q1 2021). One of these activities is to run a discovery. This activity will generate tokens for the discovered data sources.
In order to populate a 3rd party asset management platform, the user would need to create a process definition with a specific 'populate' activity (which requires a protocol driver specific to the source of data and an IAM license). The populate activity is connected after the IDP discovery activity and will populate the 3rd party platform with the results of the discovery.