Hi, I'm using the IDP backup template BackupDevice and GetBackupFullDeviceAsFilePath methods to and am successfully creating a backup, saving it to my DMA and then IDP is transferring it to the configuration archive correctly. In order to get it working I've had to comment out all the File.Exists, File.Length etc checks because the script doesn't have permission to read/write the file. This is separate to the file transfer credentials in IDP that seem to be working as expected.

I've added a engine.GenerateInformation(System.Security.Principal.WindowsIdentity.GetCurrent().Name); info event to get the user but it's returning NT AUTHORITY\SYSTEM which I can't add as a user to the share.

I'm relatively confident my IDP config is correct but there could be something I've missed of course, I've set up a share and it's available to IDP, the IDP User has all the rights it should. From any agent I'm able access the share and see the backups saved on which ever DMA the Element has saved it to, but the script tries to read the file which returns the following error;

Script Failure (EA-IDP-AppearTV): EXIT: "System.UnauthorizedAccessException: Access to the path '\\xxx\IDP Working Directory\Lab Appear-17-03-2026_15-15-21-Config.cfg' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize, Boolean checkHost)
at System.IO.File.InternalReadAllText(String path, Encoding encoding, Boolean checkHost)
at System.IO.File.ReadAllText(String path)
at EAIDPAppearTV.Script.<>c__DisplayClass4_0.<BackupDevice>b__0()
at EAIDPAppearTV.Script.Retry(Func`1 func, TimeSpan timeout)
at EAIDPAppearTV.Script.BackupDevice(IEngine engine, Func`2 backupMethod)
at EAIDPAppear.Script.CreateAndSendBackup(IEngine engine)
at EAIDPAppear.Script.Run(IEngine engine)" (see comment for more details)

I could keep the sections causing the failure out of the script, but then I'd have to manage the checks and file management outside of IDP which I don't really want to do, as this is the template I'm assuming DataMiner expects all of this to work automatically so I'm a bit stuck at the moment.

Thanks,

Ross