Skip to content
DataMiner Dojo

More results...

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in pages
Search in posts
Search in pages
Log in
Menu
  • Updates & Insights
  • Questions
  • Learning
    • E-learning Courses
    • Tutorials
    • Open Classroom Training
    • Certification
      • DataMiner Fundamentals
      • DataMiner Configurator
      • DataMiner Automation
      • Scripts & Connectors Developer: HTTP Basics
      • Scripts & Connectors Developer: SNMP Basics
      • Visual Overview – Level 1
      • Verify a certificate
    • YouTube Videos
    • Solutions & Use Cases
      • Solutions
      • Use Case Library
    • Agility
      • Learn more about Agile
        • Agile Webspace
        • Everything Agile
          • The Agile Manifesto
          • Best Practices
          • Retro Recipes
        • Methodologies
          • The Scrum Framework
          • Kanban
          • Extreme Programming
        • Roles
          • The Product Owner
          • The Agile Coach
          • The Quality & UX Coach (QX)
      • Book your Agile Fundamentals training
      • Book you Kanban workshop
    • >> Go to DataMiner Docs
  • DevOps
    • About the DevOps Program
    • Sign up for the DevOps Program
    • DataMiner DevOps Support
    • Feature Suggestions
  • Downloads
  • Swag Shop
  • PARTNERS
    • Business Partners
    • Technology Partners
  • Contact
    • Sales, Training & Certification
    • DataMiner Support
    • Global Feedback Survey
  • >> Go to dataminer.services

I am no longer able to sign in to DIS with my account

51 views1 day agoDIS
0
Kévin Dugué [DevOps Enabler]767 1 day ago 0 Comments

Hello,

I am currently unable to sign in to DataMiner Integration Studio (DIS) using my account.

When I click on the "Sign in..." button in DIS Settings (DIS 3.1.18 + Visual Studio 2022):

A blank popup window appears and stays for about 1 minute.

After that, the authentication options are displayed.
I click on the "MICROSOFT" button.


After approximately 2 minutes, it fails with an error. I do not even get the possibility to enter my credentials. The login process never reaches the stage where I can input my username/password

Below are the logs captured from the DIS output:

2026/03/27 16:54:21.490|SkylineAPI|Signing in...
2026/03/27 16:54:21.490|AzureB2C|Always|False MSAL 4.82.1.0 MSAL.Desktop 4.8 or later Windows 10 Enterprise [2026-03-27 15:54:21Z] [Internal cache] Total number of cache partitions found while getting refresh tokens: 0. PartitionKey False
2026/03/27 16:54:21.490|AzureB2C|Always|False MSAL 4.82.1.0 MSAL.Desktop 4.8 or later Windows 10 Enterprise [2026-03-27 15:54:21Z] [Internal cache] Total number of cache partitions found while getting accounts: 0. PartitionKey False
2026/03/27 16:57:17.796|AzureB2C|Error|False MSAL 4.82.1.0 MSAL.Desktop 4.8 or later Windows 10 Enterprise [2026-03-27 15:57:17Z - 850a0d11-11d1-4a14-8e72-2bbf4239ed55] Exception type: Microsoft.Identity.Client.MsalClientException
, ErrorCode: authentication_ui_failed
To see full exception details, enable PII Logging. See https://aka.ms/msal-net-logging
at Microsoft.Identity.Client.Platforms.Features.WinFormsLegacyWebUi.WindowsFormsWebAuthenticationDialog.ShowBrowser(CancellationToken cancellationToken)
at Microsoft.Identity.Client.Platforms.Features.WinFormsLegacyWebUi.WindowsFormsWebAuthenticationDialog.OnAuthenticate(CancellationToken cancellationToken)
at Microsoft.Identity.Client.Platforms.Features.WinFormsLegacyWebUi.WindowsFormsWebAuthenticationDialogBase.AuthenticateAAD(Uri requestUri, Uri callbackUri, CancellationToken cancellationToken)
at Microsoft.Identity.Client.Platforms.Features.WinFormsLegacyWebUi.InteractiveWebUI.OnAuthenticate(CancellationToken cancellationToken)
at Microsoft.Identity.Client.Platforms.Features.WinFormsLegacyWebUi.WebUI.<>c__DisplayClass20_0.<AcquireAuthorizationAsync>b__0()
at Microsoft.Identity.Client.Platforms.Features.WinFormsLegacyWebUi.WebUI.<AcquireAuthorizationAsync>d__20.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Identity.Client.Internal.AuthCodeRequestComponent.<FetchAuthCodeAndPkceInternalAsync>d__7.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Identity.Client.Internal.AuthCodeRequestComponent.<FetchAuthCodeAndPkceVerifierAsync>d__4.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Identity.Client.Internal.Requests.InteractiveRequest.<GetTokenResponseAsync>d__11.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Identity.Client.Internal.Requests.InteractiveRequest.<ExecuteAsync>d__9.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Identity.Client.Internal.Requests.RequestBase.<>c__DisplayClass11_1.<<RunAsync>b__1>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Identity.Client.Utils.StopwatchService.<MeasureCodeBlockAsync>d__4.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Identity.Client.Internal.Requests.RequestBase.<RunAsync>d__11.MoveNext()

Kévin Dugué [DevOps Enabler] Asked question 1 day ago

0 Answers

  • Active
  • Voted
  • Newest
  • Oldest
Please login to be able to comment or post an answer.

My DevOps rank

DevOps Members get more insights on their profile page.

My user earnings

0 Dojo credits

Spend your credits in our swag shop.

0 Reputation points

Boost your reputation, climb the leaderboard.

Promo banner DataMiner DevOps Professiona Program
DataMiner Integration Studio (DIS)
Empower Katas
Privacy Policy • Terms & Conditions • Contact

© 2026 Skyline Communications. All rights reserved.

DOJO Q&A widget

Can't find what you need?

? Explore the Q&A DataMiner Docs

[ Placeholder content for popup link ] WordPress Download Manager - Best Download Management Plugin