Hi,
I did fresh DM software(9.6.9) fresh installation on my DMA. After applying the license file, when I connect to cube the agent seems stuck at start up 99%. It been around 45 mins still not come up.
Normally, for fresh installation it should not much time to connect cube.
How can I fix this issue?
Jeyaram Sumanthiran Selected answer as best 11th June 2021
Hello Jeyaram,
You can always find good information in the logging as mentioned above.
If you cannot find and solve the issue yourself, I would advise to send an e-mail to our techsupport (techsupport@skyline.be) and we will further pick it up for investigation with you there.
Jeyaram Sumanthiran Selected answer as best 11th June 2021