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Deserialization errors in ElasticCluster

Solved256 views25th March 2025Elastic elastic cluster Elasticsearch
1
Oscar Eves [DevOps Advocate]338 11th March 2025 0 Comments

2025/03/12 03:52:58.944|SLManagedScripting.exe|ManagedInterop|ERR|0|411|QA500|ParseNodeStatsRsp| Error while deserializing GET Node Stats JSON Response.
Response:
{"_nodes":{"total":4,"successful":4,"failed":0},"cluster_name":"dataminer-prod","nodes":{"T3utcNScQTyQmJUQ54k8cQ":{"timestamp":1741704777558,"name":"dataminer-elastic3.dhdc.mgnt","transport_address":"172.22.16.138:9300","host":"dataminer-elastic3.dhdc.mgnt","ip":"172.22.16.138:9300","roles":["master","data","ingest"],"attributes":{"ml.machine_memory":"67421470720","ml.max_open_jobs":"20","xpack.installed":"true","ml.enabled":"true"},"indices":{"docs":{"count":298312071,"deleted":2701577},"store":{"size_in_bytes":361799729675},"indexing":{"index_total":126061863,"index_time_in_millis":51647121,"index_current":0,"index_failed":2135,"delete_total":6266809,"delete_time_in_millis":442688,"delete_current":0,"noop_update_total":0,"is_throttled":false,"throttle_time_in_millis":0},"get":{"total":2491036,"time_in_millis":521455,"exists_total":1789552,"exists_time_in_millis":482810,"missing_total":701484,"missing_time_in_millis":38645,"current":0},"search":{"open_contexts":0,"query_total":68732432,"query_time_in_millis":1378184319,"query_current":0,"fetch_total":2505541,"fetch_time_in_millis":2068642,"fetch_current":0,"scroll_total":5704127,"scroll_time_in_millis":44684034103,"scroll_current":0,"suggest_total":0,"suggest_time_in_millis":0,"suggest_current":0},"merges":{"current":0,"current_docs":0,"current_size_in_bytes":0,"total":960802,"total_time_in_millis":139426273,"total_docs":7585243808,"total_size_in_bytes":2530846297086,"total_stopped_time_in_millis":0,"total_throttled_time_in_millis":39619757,"total_auto_throttle_in_bytes":19995160018},"refresh":{"total":19856724,"total_time_in_millis":167274035,"listeners":0},"flush":{"total":50425,"periodic":50,"total_time_in_millis":1469135},"warmer":{"current":0,"total":10322467,"total_time_in_millis":323386},"query_cache":{"memory_size_in_bytes":88221003,"total_count":275298263,"hit_count":263917009,"miss_count":11381254,"cache_size":15159,"cache_count":319202,"evictions":304043},"fielddata":{"memory_size_in_bytes":161608,"evictions":0},"completion":{"size_in_bytes":0},"segments":{"count":9155,"memory_in_bytes":810621596,"terms_memory_in_bytes":672641302,"stored_fields_memory_in_bytes":58341312,"term_vectors_memory_in_bytes":0,"norms_memory_in_bytes":32993600,"points_memory_in_bytes":22522258,"doc_values_memory_in_bytes":24123124,"index_writer_memory_in_bytes":13259128,"version_map_memory_in_bytes":5639,"fixed_bit_set_memory_in_bytes":0,"max_unsafe_auto_id_timestamp":1737379618504,"file_sizes":{}},"translog":{"operations":2611098,"size_in_bytes":1810035374,"uncommitted_operations":2601252,"uncommitted_size_in_bytes":1771807699,"earliest_last_modified_age":20973},"request_cache":{"memory_size_in_bytes":2290841,"evictions":0,"hit_count":8945561,"miss_count":378760},"recovery":{"current_as_source":0,"current_as_target":0,"throttle_time_in_millis":21499}},"os":{"timestamp":1741704778193,"cpu":{"percent":23,"load_average":{"1m":1.54,"5m":1.24,"15m":1.21}},"mem":{"total_in_bytes":67421470720,"free_in_bytes":1228414976,"used_in_bytes":66193055744,"free_percent":2,"used_percent":98},"swap":{"total_in_bytes":536866816,"free_in_bytes":314347520,"used_in_bytes":222519296},"cgroup":{"cpuacct":{"control_group":"/","usage_nanos":6128589397352275},"cpu":{"control_group":"/","cfs_period_micros":100000,"cfs_quota_micros":-1,"stat":{"number_of_elapsed_periods":0,"number_of_times_throttled":0,"time_throttled_nanos":0}},"memory":{"control_group":"/system.slice/elasticsearch.service","limit_in_bytes":"9223372036854771712","usage_in_bytes":"60202414080"}}},"process":{"timestamp":1741704778194,"open_file_descriptors":11595,"max_file_descriptors":65535,"cpu":{"percent":22,"total_in_millis":5800145710},"mem":{"total_virtual_in_bytes":397669380096}},"jvm":{"timestamp":1741704778201,"uptime_in_millis":12583535913,"mem":{"heap_used_in_bytes":8253289616,"heap_used_percent":25,"heap_committed_in_bytes":32177389568,"heap_max_in_bytes":32177389568,"non_heap_used_in_bytes":209202328,"non_heap_committed_in_bytes":223621120,"pools":{"young":{"used_in_bytes":99419416,"max_in_bytes":279183360,"peak_used_in_bytes":279183360,"peak_max_in_bytes":279183360},"survivor":{"used_in_bytes":11104560,"max_in_bytes":34865152,"peak_used_in_bytes":34865152,"peak_max_in_bytes":34865152},"old":{"used_in_bytes":8142765640,"max_in_bytes":31863341056,"peak_used_in_bytes":23975135328,"peak_max_in_bytes":31863341056}}},"threads":{"count":183,"peak_count":188},"gc":{"collectors":{"young":{"collection_count":3587021,"collection_time_in_millis":145537742},"old":{"collection_count":225,"collection_time_in_millis":48078}}},"buffer_pools":{"direct":{"count":177,"used_in_bytes":220367364,"total_capacity_in_bytes":220367363},"mapped":{"count":21667,"used_in_bytes":360275306792,"total_capacity_in_bytes":360275306792}},"classes":{"current_loaded_count":18664,"total_loaded_count":18827,"total_unloaded_count":163}},"thread_pool":{"analyze":{"threads":0,"queue":0,"active":0,"rejected":0,"largest":0,"completed":0},"ccr":{"threads":0,"queue":0,"active":0,"rejected

Trying to understand what these mean, the JSON response looks truncated in the log/stream view so not sure if that is what's actually happening. Getting large numbers of this error, and we are also missing trend data for one particular graph in the connector

Oscar Eves [DevOps Advocate] Selected answer as best 25th March 2025

2 Answers

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Danielle Falcone [SLC] [DevOps Advocate]1.41K Posted 12th March 2025 0 Comments

Hello Oscar,

There are other logfiles that we would like to check for further investigation.

I suggest opening a task with Skyline Techsupport, you can do it by sending an e mail to techsupport@skyline.be with the description of the issue and the screenshot

Please, collect the following:

  • logs from elastic search
  • LogCollector package from the agent that hosts the element - it the agent is cloud connected, just inform the agent for remote log collection (Collecting data to report an issue to Technical Support | DataMiner Docs)
  • DELT export of the element that you no longer see trending (Collecting data to report an issue to Technical Support | DataMiner Docs)

Techsupport will answer your e mail and will inform you a shared folder where you can paste the files.

kind regards,

Danielle Falcone [SLC] [DevOps Advocate] Edited answer 12th March 2025
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