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Define an alarm which needed a human check to remove it from the alarm console

Solved632 views26th November 2024alarm cleared alarms manual acknownledge
0
Simon Nenez [DevOps Advocate]378 22nd November 2024 0 Comments

Hello Dojo,

My goal is to define a specific alarm which especially need a human check before removing it from the alarm console.

Bascially my alarm console is set with the parameter "Automatically remove cleared alarms"=Enable because this is the expected behavior for 99.9% of my alarms. But especially for one alarm i want a human control even if the alarm is cleared since 2 hours to clear it

Do you know can I do that ?

Thanks for you help.

Simon

Simon Nenez [DevOps Advocate] Selected answer as best 26th November 2024

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José Silva [SLC] [DevOps Catalyst]1.32K Posted 22nd November 2024 0 Comments

Hi Simon,

I’m not sure if this would be possible directly, because if the alarm disappears, it will also be removed from the Alarm Console.

An alternative that might work would be to create a connector that stores the alarms requiring user interaction in a table. This table could then be configured to generate alarms.

For example, you could include an "Acknowledge" button that removes the corresponding row from the table, and as a result, the alarm would be removed from the Alarm Console.

Kind regards,

José Silva [SLC] [DevOps Catalyst] Answered question 22nd November 2024
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