Dataminer.services organization verification

Solved100 viewscloud dataminer.services
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I cannot cloud connect to a DMA that is showing "Not Verified".

Will the DataMiner Agent be able to connect once the Organization is verified.

Brecht Seys [SLC] [DevOps Advocate] Selected answer as best 3 days ago

1 Answer

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Hi Randy,

Even without organization verification, you should still be able to access a DataMiner agent. Based on your screenshots, it looks like the issue might be with the agent itself rather than the verification status. Organization verification is mainly required for accessing additional features, such as licensed connectors, for more info see: https://docs.dataminer.services/dataminer/dataminer_services/Admin/Cloud_connection_verification.html

Brecht Seys [SLC] [DevOps Advocate] Selected answer as best 3 days ago
Brecht Seys [SLC] [DevOps Advocate] commented

Hi Randy,
Mauro's answer is correct: the Organization not being verified is unrelated to your issue. Please reach out to support@dataminer.services with the details of the system (System name, Organization name) so we can help you troubleshoot the issue.