Correlation rule – placeholder serviceimpact:text

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Hi,

I would like to know if there is a way to use the placeholder serviceimpact:text (names of the affected services) in an email that is triggered through a correlation rule?

In DataMiner help Customizing the layout of notification messages it says this placeholder is just available for notifications. But I would like to know if there is a workaround, without driver changes - filling in alarm properties?

Thanks in advance for your help.

Luís Freitas [SLC] [DevOps Advocate] Selected answer as best 31st January 2023

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Hi Miguel,

Yes, that is a possibility. But also means, that we'll need to duplicate the script several times.

Every rule has its own email subject and, correct me if wrong, we can not create an email like the one in the screenshot with the alarm info via script.

Luís Freitas [SLC] [DevOps Advocate] Selected answer as best 31st January 2023
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