APIGateway is unavailable error

Solved1.40K viewsCloud Connected Agents
3
0 Comments

Hello

I am trying to connect to a cloud connected DMA remotely using the cube, and I am getting the following error "APIGateway is unavailable.". What's the best course of action?

DMA cluster is running on 10.4-CU2.

Thanks.

Srikanth Mandava [SLC] [DevOps Advocate] Selected answer as best 21st June 2024

4 Answers

1
154 1 Comment

Hello Srikanth,

can you please check if the DataMiner APIGateway is listed under the installed Programs on the DMA Server?

If not, try to install it manually. The installer can be found in the folder "C:\Skyline DataMiner\Tools\ModuleInstallers".

I had the same issue just yesterday and that worked for me.

Best Regards,

Robert

Petro Misiuk Posted new comment 19th June 2024
Petro Misiuk commented

I see that API Gateway 0.1.0.19764 is installed on all DMAs.
You are viewing 1 out of 4 answers, click here to view all answers.