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Alerts for ageing alarms

Solved2.32K views31st March 2021age alarms Alert filter
2
Jonathan Triboulet [SLC]10 24th March 2021 0 Comments

Hello DOJO, I would like to set a filter that will send an email if nobody took ownership of an alarm after 10 minutes, but I can not find a field related to the age of the alarm in the filter. Does anyone has an idea about achieving this ?

Dean Santos Answered question 31st March 2021

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Dean Santos Posted 30th March 2021 0 Comments

We modified it and set to 2 minutes. I received the initial email but never received the subsequent emails. I have waited for more than 10 minutes and I still didn't receive anything.

Dean Santos Answered question 30th March 2021
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