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Advise on removing IDP timeout notification

Solved515 views23rd July 2024IDP timeout
2
Bing Herng Chong [SLC] [DevOps Advocate]1.06K 5th July 2024 0 Comments

Hi,

Sometimes there are IDP components that are in timeout. However, it does not impact our element provisioning workflow as the solution we are using leverages the use of InterApp comms.

Can I please get some advice on how to adjust IDP configuration such that the timeout notification goes away?

Bing Herng Chong [SLC] [DevOps Advocate] Selected answer as best 23rd July 2024

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João Severino [SLC] [DevOps Catalyst]12.99K Posted 5th July 2024 2 Comments

Hi Bing,

Could you let us know which version of IDP you are using?

That issue could happen for older versions of IDP but it has been fixed for quite some time.

At the time of the release of the fix, we introduced a change that after rerunning the setup wizard all timeouts would disappear.

Bing Herng Chong [SLC] [DevOps Advocate] Selected answer as best 23rd July 2024
Bing Herng Chong [SLC] [DevOps Advocate] commented 5th July 2024

The version that is being used is 1.2.0-2208

João Severino [SLC] [DevOps Catalyst] commented 5th July 2024

With that version, the issue you are experiencing should not be happening.
Could you rerun the setup wizard, without making changes to the existing settings, to verify if it addresses the issue?
It should have logic in place to remove the underlying cause for the timeout.

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