I generate a dynamic overview for services with alarm severity:critical using the "child function". ChildType is service and ChildrenFilter is set to AlarmSeverity:Critical.
This is all working but now I'm looking for an easy way to change the filter so that only services with an AlarmSeverity:Critical where the alarm is not acknowledged are shown.
I tried several stuff to add AlarmType not acknowledged to the filter but none of that what I tried worked. Is this generally working and if so what is the correct command/syntax I have to use?
Hi Jürgen,
From what I can tell, you are using service templates to create services and want to exclude "not acknowledged" alarms.
Unfortunately, that is not possible, as mentioned here:
"Like in a service, inclusion and exclusion can be triggered based on a parameter state, alarm state or element state, or on whether the element is part of the active connectivity chain." 4.4 of Creating child elements in service templates | DataMiner Docs
As you mentioned, the alarm state here is based only on severity.
However, without more context, I assume that you want to exclude "not acknowledged" alarms. If so, I suggest masking the alarms, if possible.
I hope this helps!