PTP: monitoring the announce messages
11th November 2020
Hi Alex. We had users reporting similar issues, i.e. problems with individual PTP messages. Typically PTP boundary clocks or slave devices are not able to report such problem (however one …
What happens if DM files/folders aren’t whitelisted in the antivirus program?
11th November 2020
Hi Luis, Two things can happen. First of all, the antivirus can consume more system resources by scanning log files and database files which all change a lot on a …
How to force sync a failover system
11th November 2020
Which components of the DMA aren’t in sync? Is it the DB or something else within the DMA (elements, views, protocols)? What DM version is it?
Can I configure IDP Rack Management without prefixes?
11th November 2020
Hi Gelber, If by prefix you are referring to the level prefixes such as LOC, BLD, … then it is possible to have your facilities view structure without the prefixes. …
SRM – Which matrix function should set the crosspoint on the resource
10th November 2020
Hi Jens, it may be interesting for you to look into the new matrix component. This new component is under development, however already being deployed to switch SDI signals with …
How can I follow a specific post in Dojo ?
10th November 2020
Just for the record and not to leave this question labeled as unanswered: In the Questions section you can subscribe to a question to get automatic notifications if there are …
Does Dataminer support TR-069?
10th November 2020
Hi Christhiam, Indeed, TR-069 is a very relevant standard in the context of CPE data collection, i.e. a DataMiner EPM solution deployment. DataMiner does not offer TR-069 out of the …
How to force sync a failover system
10th November 2020
Hi Mieke, When you say the backup agent is not in sync, does this mean that when you perform a ‘nodetool status’ on the offline agent the effective ownership of …
Drivers for multipurpose Nevion units “Virtuoso”
10th November 2020
“Nevion Virtuoso” stands for a software-based media platform which can run on two different base hardware platforms: Virtuoso FA: 1RU appliance that holds up to four media accelerators Virtuoso MI: …
DataMiner Architecture – connect multiple separate DataMiner Systems with another top-level DMS
10th November 2020
Have you tried using a protocol for integrations like that? In our systems, some third party Dataminer like Ateme or Guru have it´s own drivers so you can pull those …
Don’t show shape in visual overview when element gets removed from service
10th November 2020
That’s correct. Shapes that are linked based on the name of a view, element or service do not get hidden upon removing the original object. This was done so for …
SRM – Which matrix function should set the crosspoint on the resource
10th November 2020
Looking to point 3) If the L-Band matrix configuration is static, this means, Antennas and demodulators are always connected to the same Input/Ouputs, you can use Resource Properties to achieve …
Configuring a remote cassandra server
10th November 2020
Can you check that this line is not commented in the cassandra.yaml file:<authenticator: PasswordAuthenticator>.
Monitoring system logs
10th November 2020
Reading logs files and build structured reports from them is always something useful to diagnose and monitor the production systems. To come around loads of the logs files from the …
Visio/Visual Overview – Link Shape to Element Alarm Page
10th November 2020
Edit: Apparently this is possible, see the post from Sebastiaan. The below answer explains an alternative. You can accomplish an almost identical behavior by having a clickable shape on your …