Protocol with 3 connections (HTTP, SNMP and Serial)

Hi Greisen, you should be able to create another additional connection by adding a separator for example: <Type relativeTimers=”true” options=”;unicode” advanced=”HTTP:Secondary;serial:ssh connection”>snmp</Type> hope this helps

Issues updating table on protocol

Hi Jose, does the instance in the table have different primary keys and hence showing 4rows instead of 2? Also how are you filling this table with the data from …

DataMiner System Errors Due to Cassandra Data Loss

Hi Curtis, Thanks for sharing the details; this definitely sounds like a challenging situation. With Failover enabled, the Cassandra nodes on both agents (main and backup) are configured to remain …

JSON Export script for ATEME Titan Live Encoders

Hi James, The requested functionality to collect a specific JSON from a script is not that straightforward and depends on the API of the device in question. In short: Option …

Correlation rule with run script and send mail

Hi Marco, It’s probably best to send the email directly from the script, as it will have access to the Spark ticket’s UUID immediately upon creation. Feel free to reach …

How to get a week old version of LCA

Hi Baranisudha, The LCA versions that are kept are not based on time but on amount of versions. When creating new versions of an LCA, only the last 15 versions …

Connectors trial

Hi there is no time limit on the usage of trial connectors on systems but you are not allowed to have these active on production systems. Trial deployments are only …

Temperature Sensor Driver

Hi Ashwiny, Thank your for your question. I can’t yet provide you a full blown answer but here is already a few pointers in the meantime. I had a quick …

Reinstall DMS without losing the license

Hi Mauricio, Reinstalling the agent software may not be necessary to fix the cube issue you mentioned. I’ve already spoken with Luiz, and he’ll be getting in touch soon to …