DVE behavior in multiple views
16th February 2021
Hi Karel, I believe this is expected behavior. The DataMiner system will place the DVE children in the same view as the parent when they are created. This way it’s …
Impact of increasing Element Log level in smart serial connections
15th February 2021
Hi Fenta, The log level that you configure in system center should not have a direct impact on the timeout state of your element. With the log levels you define …
Debug.log file causes backup to fail
15th February 2021
Hi Ruben, We’ve seen this problem before: The debug.log files are being generated by CefSharp webbrowser controls used by the SLHelper processes responsible for Mobile Visio rendering. As I understood from …
Visio – Passing value of Session Variables to automated script Parameters containing ‘;’ character
15th February 2021
Hi, ‘;’ is a reserved char in this case. It separates the input arguments of the script in the ‘Execute’ shape data : Execute ==> Script:[var:report_type]||EmailList=[var:email_list];Customer=[var:customer_list]||| You will have to …
Nimbra 140 Driver
12th February 2021
Taking advantage of the subject, I saw that there is no Nimbra 414 driver in the catalog. Are there any plans to develop this driver?
What is your ultimate convenience for working with Visual Overview?
12th February 2021
I found myself spending a lot of time fine tuning a layout of a Visio. For it would be extremely convenient to me to have kind of layout templates. Taking …
Visual Overview – Preventing repeated clicking on shape that executes a script
12th February 2021
Hi Bing, As far as I know, currently it is not possible to ‘disable’ a button while an automation script is running. Possible alternatives: Since you are already implementing an …
Visual Overview – Preventing repeated clicking on shape that executes a script
12th February 2021
From 10.0.13 onwards, you can set a session variable from an automation script. See help – Linking a shape to an Automation script for more details. Using this feature and show/hide …
How can I add Japanese characters to the ANNOTATIONS page in service/element/view ?
12th February 2021
Hi Mahito, This appears to be a known issue. While the annotations editor supports the characters, the content ends up getting saved with an incorrect encoding on the server. Unfortunately, …
Visual Overview – Preventing repeated clicking on shape that executes a script
12th February 2021
This can easily be done by removing the NoConfirmation option
Visual Overview – Shapes with ‘SetVar’ shape data renders differently in DataMiner
12th February 2021
Hi, From DataMiner 9.0.5 onwards, by default, the SetVar shape is shown as a basic button shape, even if a custom shape is configured in Visio. To revert to the …
Visual Overview – Stencil to write on parameter not opening the control
11th February 2021
Hi Bruno, If you want to use the write-functionality of the KPI stencil, you will need to follow some steps. This is something that you’ll need to do once, as …
Visual Overview – Stencil to write on parameter not opening the control
11th February 2021
Hi Bruno In your Visio file do you have a page for the Write? Should look like this Shape data of the Write “triangle”
How often will Dataminer fetch user data from Active Directory
11th February 2021
Hi Jan-Terje, The sync occurs every hour. You can find this configuration in the Task Scheduler:
How often will Dataminer fetch user data from Active Directory
11th February 2021
There is a scheduled task “Skyline DataMiner LDAP Resync” in the Windows Task Scheduler that performs a sync every hour, on the hour. You can manually trigger this task to …