Write Setters not working when set from parent node in a tree control view
26th May 2021
Hi Reza, This seems weird to me. I would expect both to work fine. Are you sure the problem is not due to the refresh mechanism that is used? If …
Procedure to use OIDs from an SNMP walk to build a connector
26th May 2021
Hi Randy, Without a MIB or at least an indication of what each OID represents it will be very difficult to easily create a connector. An SNMP walk only contains …
GetConnectivityInterfaces call not returning all interfaces
26th May 2021
The call you are using indeed does not support retrieving interfaces from a function element yet.
Sending NetConfig commands natively via SSH Connection
26th May 2021
Hi Alex, I believe it should be possible to implement NETCONF protocol in a SSH connection. In the case of the Cisco ASR Manager, we implemented this protocol via QAction …
Cisco Manager – prefered range
25th May 2021
You are correct in your comment that 5.1.5.x is the go to range for new elements. As the Driver Help update is still under review, this is not yet displayed …
Is it possible to make REST calls from dataminer platform?
25th May 2021
Hi Laurine, For that purpose you would deploy an interface driver that links DataMiner with Service Now through the available API. That will give you a managed object in DataMiner …
Button triggers (qactions) not working when user interacts from a tree control view
25th May 2021
Hi Reza, Thanks for reporting this problem. We now have an internal ticket on this matter. (76297) As an intermediate solution, You should still be able to use these buttons …
Visual Overview – Change font size of SearchTextBox and Dropdown SetVar controls
25th May 2021
When using controls in your Visio drawing it is advised to use ‘NoAutoScale’ as option, so you have no scaling inconsistencies indeed. Not within your Visio page and not in …
Masking a service
25th May 2021
Hi Elvio, As Ben mentions, there is quite a lot to take into account when considering to mask a service. That said, I believe the services you are referring to …
How can I add or remove resources from a reservation?
25th May 2021
Gelber, You need to use the AssignResource method ( mode details in user guide) The method accepts a resource reference reference (guid) as input argument. In case you want to …
Where can I find the DataMiner software download page?
25th May 2021
Hi Carlos, You can find the link to download the DataMiner in Dojo under the Discover tab > DataMiner Software. Thanks!
How to solve “NATS has stopped working, restarting…” after an upgrade?
24th May 2021
Hi Guys I just want to share how I fixed those errors I think it’s similar to what Joao mention (Finish the processes) but with the command line, here the …
Visual Overview – How can I trim the content of Info shape data
24th May 2021
You can place the keyword in between square brackets directly in the shape text. It’ll then get replaced by the value of the keyword in the Visual Overview. For instance, …
Dataminer client access license and requirements?
24th May 2021
Hi Pramod, Firstly, there are no paid licenses in a DataMiner System to use clients, i.e. if you have a DataMiner platform you can have as many users as you …
Auto logout of Cube session
24th May 2021
Hi, if you click on your user on the top right, and go to Settings, and then to Connection, you will find a “Time before automatic disconnect” that you can …