SLErrors log – Empty log file

Hi Jaime, It seems this is caused due an incorrect merge of [ID_29264] into the 9.6-branch To make a long story short, what is supposed to end up in SLErrors.txt …

Jobs – How to use booking sections?

The automation script needs to use the Jobs API to create/update the booking references linked to your job otherwise they will not show in the booking section.

Removing weather section

More technical info: – Weather section is a discontinued feature since 9.6.0 [CU5]. More info in RN 21592 and RN 21786. – This was configurable with client settings. The setting …

Removing weather section

Hi Tiago, You can do this in the user settings under the cube tab. There is a subsection “Welcome page”, where the settings can be changed. (note that in my …

How to investigate invisible elements

Hey Jens, The interesting part of this notice is “the sequence contains no elements”. During the HandleElementEventMessage_PreAddToCache we do certain checks only on one DMA, the one with the lowest …

Issue elastic

Hi Jose, Since you reinstalled DataMiner, a good practice is to delete all the indexes from your Elasticsearch engine. There are two possible options: By removing all the folders inside …

Microsoft Element Timeout

Hi Jeyaram, There are different possible causes. The most likely ones will be either a connectivity issue (e.g. due to a new firewall rule) or an authentication issue (e.g. the …

Correlation connectivity vs. DCF connectivity

Hi Jorge, You are correct, the connectivity chains defined in the correlation module are only used to calculate the RCA levels for the alarms. The RCA level shown in the …

Issue elastic

Hi Jose, Based on the provided logs, the Elastic Search service is either not found or not started. Would you please check in the task manager if the Elastic Search …

Dataminer cluster use case

Hi Max, Could you maybe elaborate on what kind of information you are looking for?  Because it’s not entirely clear for me based on your initial question what you are …

Blink element in surveyor

Hi Jose, I tested the blinking feature using DMA version 10.1.8 and I was able to enable this feature: For my test, I used the following alarm filter: As you …

dash-type rendering in Visual Overview

Hi Alberto, This looks like something that will probably require a fix in the software. Can you create a task on the collaboration platform and attach a Visio file where …