Dashboard Node Edge Graph – Display KPIs about DCF Interfaces
29th July 2021
Hi Rene, You can get these KPIs by using inner joins. Please find below an example of how to build this query: Get DCF Interfaces: From this query type you …
Creating a Dashboard App – Not working on feature release 10.1.8?
29th July 2021
Hi Randy, I tested in 10.1.8.0 and I was not able to reproduce this issue. However, I saw this issue in the past and it was related to a missing …
Retrieving the service definitions failed
29th July 2021
Hi Jeroen, I was able to reproduce the same issue. In my case, the issue was related to the fact that the local database was still MySQL. Once the local …
Aggregation Tree or Aggregation Table in HTML5 Dashboards
28th July 2021
This is not possible yet in the new Dashboards application. Feel free to create a new task on Collaboration to get this added. It is possible to do this in …
Visual Overview – Disabled button state
28th July 2021
Hi Michiel, you mention a main shape – is there a group? I recently was encouraged to troubleshoot the linking within the single shape, and it helped – are you …
Retrieving the service definitions failed
28th July 2021
Hi Jeroen As discussed, the SLServiceManager.txt logging on your system is showing something like: The ServiceManager is licensed, but no ElasticSearch database is active on the system. The ServiceManager will …
Can I novate a license?
28th July 2021
Hi Ben, Yes, that is possible, but it is recommended to always discuss this in detail with a Skyline representative to avoid any misunderstandings, for each individual case. Some points …
Multiple DMA with external Elastic cluster
28th July 2021
Hi Anatoly, Please see a similar question: Can my DataMiner System use an existing Elastic cluster? The version should match 6.x.x (preferably 6.8.x, so DataMiner can leverage the free security …
Retrieving profile definitions in protocol.
27th July 2021
For your first question, and as Peter mentioned, it is possible that what you are experiencing is a race condition. But to answer your second question, could a timer-based approach …
Login issues while connecting web clients and Cube on Microsoft client OS version
27th July 2021
Hello Divagar, I am not familiar with a behavior where DataMiner fails to authenticate via Cube but works via the mobile application. Please send an email to techsupport@skyline.be, so that …
Retrieving profile definitions in protocol.
27th July 2021
Looks like you’re running into a race condition indeed. As far as I’m aware the Resource Manager has a call to check if the it’s fully loaded, but I’d need …
FACTORY RESET in NX4600 protocol (but not in TNS4200)
27th July 2021
Hi Alberto, The API call defined on the NX4600 for Factory Reset is a GET request with following data: URL: /txp_set Parameters: return_events: true level: 1 factory_reset: true Related to …
How to adjust the function instance name in the updated resource manager
27th July 2021
Hi Ive, It looks there’s an issue with displaying the textbox when the resource is based on a protocol function. You can create a task for this. Sorry for the …
Is DataMiner compatible with ISO X.733 alarm severity levels?
26th July 2021
I would agree with Alberto Thomas. The alarm severities in DataMiner can be freely defined, so it sounds like this is mainly a matter of configuring thresholds for each severity …
Is DataMiner compatible with ISO X.733 alarm severity levels?
26th July 2021
Hi Thomas, would this be different from handling the corresponding severity values at protocol/alarm template level?