How to search through log files in Cube

A feature request has been added to have the search possibility again for the logfiles (together with other things to make it more user friendly). See request, feel free to upvote …

Not able to perform set parameter in an SNMP table

Hi, As you indicate that the SNMP is on connection 1 instead of the default connection 0, could you specify <Type options=”connection=1″>write ? This in the write parameter that as …

Unable to save the element on the DMA

Hi Carlos First of all, if this is a recurring issue, then you’d best contact techsupport. If it’s an isolated occurrence, ie it only happened this 1 time, then know …

Generic customized Visio for specific Services

Riccardo, If you want to display parameter values, then you will have to add a ‘Parameter’ shape data and indicate the ID of the parameter : Do note that instead …

Generic customized Visio for specific Services

Hi Riccardo, If I understood correctly, you would like to use the same overview for all the services listed in your screenshot. For this case you could use the shape …

Backup and Restore

Hi Brent, thanks for your answer. In my use-case there is no tinkering. The full backup was taken and I was expecting – as something very natural –  that we …

real time trending – 3rd party data db reading

Hey Jeroen, Unfortunately resolution at which RT points are offloaded into the Central DataBase is not possible. Neither from cube nor by tinkering with the files. The smallest supported resolution …

Backup and Restore

Hey Paulo, This is currently not possible yet. Currently a backup will restore everything that is contained in the package to the dma. Tinkering with the package and restoring a …

Custom Backup “Previous DataMiner versions” option

Hi Jeff, This option dictates whether the following objects are included or not UpgradeActions (Entire folder) DowngradeActions (Entire folder) VersionHistory.txt The VersionHistory is useful as this gets used in cube …

DataMiner versions for ATEME AMS?

Hi Alberto, Technically spoken the underlying DMA can be upgraded. However since AMS is distributed by Ateme and it is running their own applications, version control is also in the …

Export/Import Ticket Domain

I think this will depend greatly on your DataMiner version. For versions where Ticketing is not yet stored in Elastic (before 10.0.13.0 and 10.1.0.0) you can find the domain in …