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Hi João, I just tried this on my local DMA and the behavior I’m seeing is as follows: GetAlarmDetailsMessage works if you’re using the Alarm ID of the cleared alarm …

Hi Gerwin, Unfortunately, there currently is no support for setting the layout option on shape groups. As a workaround you’ll need to extract everything of the group shape into their …

Hi Karel, I don’t believe there are any other options available besides the local backup and the backup on a remote network share. A possible option could be to use …

Hi Alex, This is a problem that has been resolved in DataMiner 10.1.11 under release note 84.

Hi Thijs, serial (and smart-serial) are currently not yet supported. We have the following tasks to implement this: CLP – iDms Include Serial PortInfo CLP – IDms Include Smart Serial …

Hi Ryan, Since you’re grouping per element anyway, I’d advise to leave the “correlate across DMAs” checkbox unchecked. (all alarm events that need to be grouped together are originating from …

For communication between DMAs, DataMiner relies on the operating system to route the traffic to the remote DMA. DataMiner is using the IP address of the primary interface (as listed …

Hi Matthew, This should not be a problem, DataMiner supports several Identity and Access Management services (for example Active Directory, CROWD). DataMiner also supports SAML authentication, meaning any Identity Provider …

Licensing might need to be considered for this – normally a DMA is licensed to a single customer. I think https://shares.dataminer.services/ would eventually allow to share screens between 2 or …

Hi Jeff, In the past, I’ve used mysqlpump.exe or mysqldump.exe to do this. For example: mysqldump.exe -u[username] -p[password] SLDMADB > backup.sql You can then import again by using mysql.exe (typically …

Both the SNMP and SSH version of the Linux protocol support HP and DELL hardware monitoring. The SSH version has a second connection for SNMP for the hardware monitoring.