Exclude Element Option on Service Templates

Hi Dino, Yes I believe we can solve this by choosing a “Templated element” instead of a “Fixed element” when specifying the included element in the service template: When selecting …

Offline Copy of DataMiner Core API

Hi Russ, Could you try the following URL: http://<DMA IP Address>/API/v1/soap.asmx This page (available on each DMA agent) shows all the methods exposed by the API.

Dataminer api calls get lost via shared hostname

Hi Paul, Can you please let us know which version of DataMiner you’re currently using? If everything is set up correctly, then the IIS configuration on the standby server should …

DataMiner correlation action to create ticket

Hi Steven, After a quick investigation, this seems to be a software issue. If we look at the correlation logging we can see that the ticket is created in the …

Alarm Template: baseline behaviour

Thomas, this is the trend data retrieved: This the alarm template for the parameter: I’ve added my interpretation below – I think the lower Delta was originally missing or at …

DataMiner correlation action to create ticket

Hi Steven, I noticed that the “Enable this rule” checkbox at the complete top left-hand corner is not checked. Can you please tick the box, save the rule and try …

Dataminer API DeserializationException

Hi Simone, This is indeed likely a software issue, I think it’s best to create a software issue task for us (possibly through your Skyline contact). A possible workaround may …

TLS Version for Cube in 10.1.0.0

Hi Alasdair, This was indeed a software issue in the past but has been fixed in DataMiner 10.0.7.0 and higher (release note 25803). This should no longer happen in 10.1.0.0.

How to delete orphaned DVE

Hi Thomas, Can you try the steps described in this question: Broken connection between DVE and parent element 1. Stop the DMA 2. Delete all txf files from “Skyline DataMiner/Protocols/ParentProtocol” …

Visual Overview – How to get the resource ID?

Assuming you have an element linked to the resource, you can add the following in the Options shape data of the element shape: UseResource=True Once you’ve done that, your element shape is …

Visual Overview – How to get the resource ID?

Hi Jens, The following placeholder should do the trick: [reservation:[this service],ResourceID|NodeID=1] Where NodeID is replaced by the relevant ID of your node in your service definition.