Ticketing – Sample code
16th December 2021
Hi Jens, You can use the Ticketing Gateway API helpers to create tickets within automation scripts. Examples are available here.
Answer
16th December 2021
Hi Jens, You can use the Ticketing Gateway API helpers to create tickets within automation scripts. Examples are available here.
16th December 2021
I’m not sure if this answers all of your questions, but to this: Can a Visio shape combine execution of a script and navigation to an element? Yes, you can. …
15th December 2021
Hi Jon, Element.SetParameter will, by default (unless you define engine.SetFlag(RunTimeFlags.NoCheckingSets) in your script), check if the set as successful or not. Though this only check the value in the parameter …
15th December 2021
Hi Jan-Klaas, When changing the connections in a protocol, we recommend to recreate the element because of this reason. That is also why a new range is created to point …
15th December 2021
Hi Russ, It is possible to get a PDF version on demand by mailing to documentation@skyline.be. However, as a PDF can get outdated very quickly, we do not recommend this. …
14th December 2021
On the OS level we keep the logical drive as c: for Dataminer and d: for Cassandra regardless of being a VM or physical server. A valid reason to keep …
14th December 2021
As a possible solution, we are running these events (expressed in terms of percentage) within a custom connector that receives subscriptions of the bookings to calculate the exact time when …
14th December 2021
I restarted the windows media player and now its working. Many thanks
14th December 2021
Hi Bruno, Not directly possible at the moment, unless you have/make that information available in a driver/protocol/connector? But we have an interesting feature in the pipeline in which you will …
14th December 2021
Hi Yvan, Checking similar reported cases it seems that this issue is related to the regional settings. Can you change the regional settings in the server (e.g. English) and try …
14th December 2021
Hi Gerwin, Just to inform you that we have an internal proof-of-concept of a “session variable overview” window. It should allow you to see which variables are active in a …
14th December 2021
Hi Alberto Not necessarily this recommendation is to ensure optimal performance and storage capabilities of having the database on a different drive. On the other hand, it will not interfere …
14th December 2021
Hi Adrian, This is something that will be available in the 10.2.1 release and will allow you to configure filters for each different part in your ParametersSummary configuration. Once released, …
14th December 2021
A possible solution, is to use the command line and issue the batch “DataMiner Restart DataMiner And SLNet.bat” from inside “C:\Skyline DataMiner\Tools”. Then, you can work on 2nd batch file …
14th December 2021
Hi Germanico, The clients running Alerter need to have Windows Media Player installed in order to have the sound played. Besides the installation it needs to be opened at least …