Answer
11th January 2022
The problem was that we placed the necessary Cassandra DLL in the ProtocolScripts folder, while DataMiner has a Cassandra DLL of its own in the files folder. When doing a …
11th January 2022
Hi Jorge, Another approach is to use the filtering options with some wildcards in the alarm template to only alarm the production interfaces leaving the other ones without monitoring and …
11th January 2022
This exception is typically the result of code being executed using assemblies that differ from the assemblies they were compiled against. We often see this when an automation script is …
11th January 2022
Hi Ryan, You can achieve this with the following C# code: SetDataMinerInfoMessage sDIM = new SetDataMinerInfoMessage() { bInfo1 = int.MaxValue, bInfo2 = 1, DataMinerID = <YOUR DMAID>, HostingDataMinerID = <YOUR …
11th January 2022
Hi Jorge, In case you want to mask an interface (which is probably all cells from a row in a table?) before there is an alarm on it, I believe …
11th January 2022
Hi Ana, From a regex perspective, everything seems OK to me and for the export rule as well. Could you please confirm for me, is table 33000 the one exporting …
11th January 2022
If downtime is a concern, do note that if you manually edit an element.xml file while the agent is running, (re)starting the element will load the new file. (also be aware …
11th January 2022
With “connection strings”, I assume you are talking about the connection strings that can be configured through SLNetClientTest. These allow for redirecting traffic between two agents through another host/port or …
11th January 2022
Hi Jens, Can you double check if the Keysight/Agilent IO Libraries were installed? (DataMiner Help – Configuring the GPIB settings of a spectrum analyzer element) Please also check if the …
11th January 2022
Hi Jorge, In the alarmconsole you can right click on an alarm and pick the option “Mask alarm…”. Here you can choose to mask only the selected alarm(s). You can …
11th January 2022
Do you have the keysight I/O software installed and configured with the correct ports? I had this issue before and it was due to my configuration but doens’t know what …
11th January 2022
Hi Jens, It’s critical to make sure your NATS service is running correctly for your system to operate. Can you go over the troubleshooting suggestions made here to see if …
11th January 2022
Hi Jens, This is likely a NATS problem, a similar question was raised before (link). The fix for the problem with the NATS service is described in the following dojo …
10th January 2022
SNMPv1 is showing its age, agent-addr is defined as a 4 octet IPv4 address so trying to cramp an IPv6 address in there will not work. DataMiner though uses the …
10th January 2022
Hi Koen, We can classify this as a software issue for which I have created a new task (DCP175186). This likely got introduced by the lazy loading feature which only …
