How to recover a deleted element

Hi Brent, I am facing a similar issue in a cluster of 4 failover pairs. Assuming the DMA IDs are 1,2,3,4 the element has DMA ID 4 but after it …

Emails from Automation Script Fail

Hey Jamie, From the error posted from the SLAutomation log it seems that the system complains of insufficient permissions to send the mail. Could you check that the user you …

Enable HSTS on IIS

Hi Ive, Make sure to verify the header is actually sent to clients, on DataMiner versions below 10.1.12 and 10.2.0 custom HTTP headers were wiped by the default web.config of …

Devices with authentication

Hi Bethany, There are of course different types of IP interfaces, SSH being one of them. But in general, if credentials are required, you’ll indeed have to provide a username …

Element is currently not active (Error)

Hi Ryan, Are you connected to another agent than the one the element is located on? You can verify where the element is located in the element list by checking …

Dataminer local installation

Hi John, What version of DataMiner are you using? Can you also check what level is defined on your user group? The level should be equal to or higher than …

Alarms forwarding – Alternatives to SNMP traps

Hi Bruno, You can also forward (push) alarm events to third-party applications via TCP/IP socket messages. The TCP socket is one of the standard public interfaces. It’s also possible to …