Video Thumbnail not showing
7th February 2022
The VideoThumbnails can only be used with images/videos, but not with html pages. Html pages can be shown directly in a Visio or dashboard. However, it might be that when …
Monitoring App – Timeout alarm in the tree
7th February 2022
This is indeed still missing in the new Monitoring app. It might be best to create a task for this on Collaboration so that you can also follow-up this further.
Error on setting up new DataMiner Configs
7th February 2022
Hi Jeeva, Could you also check the permissions of the Skyline Folder? It might have inherited strict security policies thus access to it by users might be restricted.
Strange HTTP error on get request
7th February 2022
This looks like something coming from the authentication of the secure connection. A wireshark capture of the session could help out alot here to pinpoint what algorithm has been decided …
PDF Reports generation issue V10.2.2.0
7th February 2022
In 10.2.1 (and also the upcoming 10.2.0 main release) we introduced a new rendering engine for the PDF. This has been tested on our internal systems and we detected no …
[SRM] – Best practice: logging of custom booking wizard actions/progress
7th February 2022
Hi Jorge, Do you have any suggestions on how to best implement our own logger?
How to get rid of duplicate alarm property?
7th February 2022
Ruben, I believe the only way to remove this entry is manually editing the PropertyConfiguration.xml and then on that same DMA you did the edit go to the System Center …
[SRM] – Best practice: logging of custom booking wizard actions/progress
7th February 2022
At the moment the SRM solution only offers to log actions related to a booking. But maybe, for your use case, it would work out to first create an “empty” …
Restricting Administrator account from logging into Dashboard Gateway
7th February 2022
Hi Alasdair, You can achieve this by disabling the administrator account on the server. Does this work for you?
Update an sesssion variable from automation script without user interaction
7th February 2022
Hi Gerwin, If you want to have a general overview you can use connector Skyline Automation Performance Monitor. Note that the list of active automation scripts is only refreshed on …
Update an sesssion variable from automation script without user interaction
7th February 2022
Hi Gerwin, As far as I know, it’s currently not possible to know if an automation script is running. I’m not sure if that is really required though. At the …
NATS Service Disappeared?
4th February 2022
Hi Rodrigo, I had this recently as well. On some DMAs NATS were not correctly installed, i.e. only nats-account-server.exe was running but not nats-streaming-server.exe. What worked for me was this: …
How do I move a DVE element to a different view?
4th February 2022
Hey Alexander, This looks like a bug indeed, certain fields on a DVE Child elements are allowed through the edit including changing the view.
CPU needed for version 10.x
4th February 2022
Hi Fabrizio, The type of CPU doesn’t really matter for DataMiner. Most important is how much CPU power we have available, e.g. by looking at the PassMark benchmark. A Xeon …
Make a slider logarithmic instead of linear
4th February 2022
Hi Gerwin, I definitely understand the need for a logarithmic approach. The current implementation for sliders and rotate buttons is however always linear. Feel free to suggest this as a …