Conditional severity

14th March 2022

Hi Tom, Looking at your screenshots, I could see that you are applying the same filter (in this case the wildcard ‘*’) for the column parameter ‘Port State’ (I can …

Failover Setup

14th March 2022

Hi, Yes, you will need two servers for one 1+1 DMA failover setup. For more details, feel free to use this link: https://docs.dataminer.services/user-guide/Advanced_Functionality/Failover/failover.html Regards, Koen

Failover Setup

14th March 2022

Hello King Karasha, If you want to setup Failover you will always need at least 2 DataMiner Agents. One of the agent will be your “Active” agent and the other …

Conditional severity

14th March 2022

Hi Tom, In the condition column you need to specify for which state the line will be disabled. So in case you select B, from options A, B, C and …

Access to Demo System

14th March 2022

Hi Sandeep, You can get access to one of our live systems by filling in this form.

Export alarm / trend template from Cube

14th March 2022

Hi Thomas, This is currently not possible. You can extract the file from the filesystem on the server or from a backup package. The file is available under c:\skyline dataminer\protocols\{protocol …

QAction : Get user name and user hostname

14th March 2022

Hi Joerg, as far as I know this is not possible, but feel free to request this new feature on https://community.dataminer.services/feature-suggestions. What would you like to do with the IP address …

Running Crowdstrike on DMAs and Cube client machines

11th March 2022

Hi Dave supplementing Edson’s comment please have also a look on how we detect the SL* processes interference from various antivirus applications on the link below: https://community.dataminer.services/documentation/check-antivirus-dlls/?hilite=%27antivirus%27 CrowdStrike included. (“BPA …

Running Crowdstrike on DMAs and Cube client machines

11th March 2022

Hi Dave, This is the list of folder we recommend to exclude from any antivirus operation: C:\Skyline DataMiner C:\Program Files\Cassandra C:\ProgramData\Cassandra C:\ProgramData\Skyline C:\ProgramData\Skyline Communications C:\Skyline DataMiner Backups D:\ProgramData [In case …

Trending Filter in Dashboard

11th March 2022

I believe the feed is available.  It is the Parameter Feed. Add Parameters Add Elements Add the specific Protocol as a filter to the component.  I also had added a …

Need to have NATS on a different port then 9090

11th March 2022

Hi Frank, The NAS service is managed by a third-party service manager (NSSM). The host & port of the NAS service is configured in the parameters of this service. You …

multiple conditions And Or Priority

11th March 2022

Hi Bernard, As far as I remember you could use ‘(‘ and ‘)’ to group your conditions. This means that you could implement both cases: <A>and(<B>or<C>or<D) (<A>and<B>)or<C>or<D> Reference: RN8354