How does the NATS Sever IP get filled in?

Hi, The easiest solution is likely to modify the necessary IPs in DMS.xml, restart the DMA and send NatsCustodianResetNatsRequest. DataMiner will periodically check the NATS configs and modify them if …

Getting values from spectrum trace

Hi Arun, If the value was displayed before the upgrade, this behavior could be related to a SW issue. To give some context, The parameter IDs available in the overview …

Script doesn’t update variable

Hi Robin, It’s not possible from an Interactive Automation Scripts to update a variable on a Visual Overview. There is task DCP180165 which will make this available. As a workaround …

Linux Platform SSH – Shared Key Path

If the key file works when using a different SSH client, it might be stored in a format that DataMiner currently does not support. The requirements for the key file …

Function definition not recognizing parent id

Also each of the interfaces within the child function needs to have the same id (guid) as its counterpart in the parent function. Can you verify if this is the …

Function definition not recognizing parent id

Hi Ana, This would typically happen if the interfaces on your protocol-specific function don’t match with the interfaces of your parent system function. Can you double-check if the name, type, …

Dataminer Agent is Not Licensed Message

Hi King, DataMiner licensing is based on your hardware, so that means you’ll have to request a new license by contacting dataminer.licensing@skyline.be.

Cube – Supported Screen Resolution

Hi Rene, While our designs should be optimized for all common screen sizes, we typically design our pages against a 1440px width (full application width). So for pages inside Cube, …

Enabling “Slow Poll Settings” in a Driver

Hi Nathan, The Slow Poll is a very specific mode, which is entered automatically when the target data source / device seems to be no longer responding.  In that case …