Thread problem in SLProtocol: TimerThread
1st July 2020
What are the possible causes of a Timer Thread RTE when all of the timers content are poll-groups? In this case serial polling is done and a condition is defined …
Trending on textual discreet values
1st July 2020
How does trending work when enabling it on a param that is defined as text & displayed as discreet. Does this work for real-time and/or avg trending? In case of …
Which parameters should at least be monitored & trended in a Microsoft Platform Element?
1st July 2020
For which parameters should alarm monitoring and trending by default be enabled so that this information can be used when an issue (RTE, memory leak…) occurs? Is there a place …
Indexing system requirements
30th June 2020
On the indexing system requirements, the DataMiner System Requirements REV047 are indicating a need for a separate hard disk from the one containing the Cassandra database. If the customer is …
How long is a connection string valid when requesting one through Soap calls?
30th June 2020
How long is connection string valid that is requested through the soap/API calls? Is there a possibility to change this?
Is it possible to make a crosspoint without the Take button in a Router Control Panel?
30th June 2020
Is there any way where we can define that a specific Output, in a Router Control Panel, doesn’t need the Take button to make an actual crosspoint? The main use …
Regular parameters in a mediation protocol
29th June 2020
Is it possible to add regular parameters in a mediation protocol? The parameter would be a setting (read/write with a save=true) that we would like to also display in a …
Best way to display Exponential values in Data Page
29th June 2020
What is the best way to define exponential values in a protocol? For example a value that can range between 1E-3 and 1E-10 Goals: readable in a data page able …
How to use FilesToLeave.txt to prevent certain files from being overridden by dmapp package
26th June 2020
Using .dmapp packages is very common to install complete applications in DataMiner. These contain a file named FilesToLeave.txt where we can list which files should be left in the system …
How to troubleshoot this issue with the Keysight IO Libraries ?
26th June 2020
Hello, Following the installation of the Keysight IO libraries, and the steps described in this DataMiner Help page (Installing the Keysight/Agilent IO Libraries), we are encountering an error stating that …
SW Updates and Upgrades
25th June 2020
a) Is there a fixed time schedule in which DataMiner software updates and upgrades become available? b) In what time schedule do updates and upgrades become available for: – critical …
How to add a photo/image to a user account in DataMiner Cube?
25th June 2020
In DataMiner Cube, how can we add/change/remove a photo linked to a local user account? Are all the domain accounts retrieving these photos automatically as well?
Microsoft Platform protocol dcom configuration required?
23rd June 2020
In the driver help of Microsoft Platform it states you need to do dcom configuration. As efforts have been done by the user to get rid of dcom on the …
Hosting dataminer in the cloud
23rd June 2020
Are there any recommendations for hosting dataminer in the cloud? Currently, we are looking at AWS and Azure.
What can cause this LDAP connection error?
23rd June 2020
Hello, A user configured LDAP on DataMiner Cuber (using SSL) and it seems to be working well. However the logs (SLDataMiner.txt and SLErrors.txt) show the following messages constantly: 2020/06/23 16:25:00.698|SLDataMiner.exe …