Emailing of Empty Dashboards

Thanks for reaching out, this definitely isn’t right. I’m not sure what DataMiner version you’re using, but if you’re a few versions behind, I would recommend upgrading to the latest …

User Definable API

Joey, The User Definable API feature is in softlaunch currently. We’re busy working on it and there will be quite some changes. Documentation will be made available at the time …

Colour coding for future events in alarm template

Hi Chris, In the alarm template it’s only possible to define alarm monitoring, but I found following in the code reference.  It’s not the background color, but the text color …

Update Alarm Template Groups via C#

Hi Nigel, If you are doing it from automation you can do the following: var element = engine.FindElement(“MyElement”); element.SetAlarmTemplate(“MyAlarmTemplate”);

App Package Configure Button is Greyed out

Hi Tobias, The ‘configure’ button should be enabled in client test tool when the app package was correctly installed, has a config script, and at least one configuration entry in …

starting dataminer issues

Hi Ryan, as far as i’m ware this was eventually tackled as a support ticket? For critical issues such as the database that fails to initialize i would recommend always …

View’s tree traversal with automation script

Hi Tom, many thanks for your answer. I’ve tried the code but I’ve got the following error: “‘Engine’ does not contain a definition for ‘GetDms'”. My Dataminer version is the …

The measurements precision on the alarm list

Hi Piotr, can you confrim that the RN 28028: Display values of rate alarms would have an unnecessary level of precision after an element restart on systems with a MySQL …