Service’s custom property at alarm console

Hi Pedro, Due to a software issue the properties are shown as “Region1Region2” instead of the expected “Region1, Region2”. We will look into fixing it but as a workaround you …

Dataminer Authentication Popup Issue

The logon box appears to indicate that this DataMiner agent is configured for external authentication via SAML (Configuring external authentication via an identity provider using SAML | DataMiner Docs). The …

Define Cassandra/Elastic Installation Directory

Hi Gilles, You can do the installation from the binary tarball. Basically where you extract the tarball is where it will be installed. A big disadvantage of this is that …

Error while opeing MS Visio

I once had a similar problem after installing a newer version of Visio, but it was ‘library not registered’ instead of ‘interface not registered’ as you have now, but you …

Offline Failover MYSQL DBOptimize scheduled task logging

Hi Ryan, Some pointers: DB optimization gets triggered by the Windows Task Scheduler, which runs a script “c:\Skyline Dataminer\tools\OptimizeDB.js”. This script will check whether SLDMS is running and then execute …

Error while opeing MS Visio

You can try running a repair on Microsoft office/Visio. In Control panel/programs and features/ Right click the program and select ‘Change’. From the resulting dialog you can choose a repair.

Visio – Trend button with variables

Hi Stefan, I was able to get the following to work using two shapes, if it fits your needs.  In the image below, the 26.5% and outside rectangle are the …

Visio – Trend button with variables

Apparently, SetVar takes precedence over shapes with Tooltip/Popup/Window VdxPage shape data on them that aren’t linked to anything else. It seems to me it would be better if it worked …

Start element failed – all agents.

Hi Paul, one way this can happen if the production version of your protocol has changed, and this new version contains an additional port for communication, compared with the older …