Dashboard Sharing failing with WAF rules
17th February 2023
Hi Bruno, Can you open the browser Dev Tools (F12) and see which commands in the Network tab are throwing an error?
Uninstall/Install DataMiner
17th February 2023
Hi Nejra, I can see that you are running CMD as administrator and still not able to remove these items. You will need to check which processes are using these …
Low code app – Is it possible to trigger an automation script via a trigger component?
17th February 2023
hi Mieke, I think I understand your use case, but I’m not sure if a trigger component on a page triggering a script is the best way to solve this. …
Automation script SLProtocol issue
17th February 2023
Introducing a new class tailored to the Engine solved the problem. Changed: public class EvsCerebrumClient { private readonly SLProtocol protocol; private readonly Engine engine; public EvsCerebrumClient(SLProtocol protocol) { this.protocol = …
Alarm Template from a table
17th February 2023
Hi Ryan, Can you try if the Absolute alarm monitoring is a solution for your use-case? https://docs.dataminer.services/user-guide/Basic_Functionality/Protocols_and_templates/Alarm_templates/Configuring_alarm_templates.html Using the ‘Absolute’ mode instead of the ‘Normal’ mode in the alarm template …
significance of timestamp in DMS.xml
17th February 2023
The timestamp attribute on the <DMA> tag is intended to automatically be updated. There’s no need to manually fill out this attribute or even include it when manually making changes …
What DateTime format is used in DOM and Low-Code Apps
17th February 2023
Hi Leander, As Matthias already mentioned we’ve recently been working on making the display value of datetimes consistent throughout GQI. Internally, there are query options to specify both time zone …
What DateTime format is used in DOM and Low-Code Apps
17th February 2023
Hi Leander, This is fixed recently in the software with RN 35640. As stated in that release note: “DateTime values in the GQI records were always converted to the time …
Visio not loading consistently on /monitoring page
17th February 2023
Hi Sri, A good starting point regarding logging on Visio rendering issues is SLUIProvider.txt in c:\Skyline DataMiner\Logging The process that’s doing the rendering is slhelper. If you look at the …
Alarm Template from a table
17th February 2023
Hi Ryan, Could you update the parameter alarm by using the drill down functionality in data display of the cell? Just double click on you cell and go to the …
Show alarm list of the element selected on element list
17th February 2023
Hi Hideyuki, [Update] Confirmed software issue I’m not sure if it is a simple ‘element access’ issue like Toon described, because your element list should not show the elements you …
SLSpiHost has disappeared
17th February 2023
Hi, How did you solve this issue? I have the same issue in a DMS with 15 agents (DataMiner version 10.2.12-CU1). The first agent reports this process disappearing. Thanks
Manually changing the property ID from the xml file for elements with shared properties
17th February 2023
Hi, I have a similar issue with properties “Created”, “Created by”, “Modified” and “Modified by”. The IDs are the same between Service and Element. Is it normal ? If no, …
DLL reference issues using Nuget
17th February 2023
Hi Philip Make sure that your projects are migrated to use PackageReference. In the note here you can also see this. On this page you can also see how to …
HP Health Data in Linux Platform Connector
16th February 2023
A similar question has been asked here: Linux Platform – HP Parameters, hope it helps. SNMP needs to be enabled/configured on the iLO interface of the HP server and the driver …