Elastic Search CVE-2021-44228 log4j2 RCE Vulnerability

Hi, May I please confirm that adding the JVM option -Dlog4j2.formatMsgNoLookups=true to Elastic Search installations to address the recently reported log4j vulnerability is an acceptable immediate/short term solution?

Exclude Element Option on Service Templates

When creating/applying a new Service Template, is there a way to make adding an element optional? In this case, we have one service that uses the exact same elements as …

Offline Copy of DataMiner Core API

Hi, is there a way of obtaining an offline copy of the API doc here please? https://help.dataminer.services/WebServices/#t=SLC_UM_DataMinerWebServices%2FWS_v1%2FWS_v1.htm I think there used to be a downloadable copy on the old DCP.

Encoding of the log files

Hi, When looking at the log files we noticed that SLErrorsInProtocol has UTF-8 encoding, but SLElementInProtocol has a different encoding. Do we know why there are different encodings between log …

Alarm is not clearing Sometimes in Trap Receiver

Dear, I develop driver with SNMP trap receiver in which using possibility that alarms is generated when a trap is received. Also, I use linking on bindings to allow clearing …

DataMiner correlation action to create ticket

Hi, I have created a correlation rule to create a ticket (action). However, the rule does not run, likely because the ticket field ‘State’ does not accept all types of …

Dataminer API DeserializationException

Hello, We receive the following exception in our integration script while performing GetParametersForElement() on some DMS elements. The root cause are those characters in the XML response: Those characters are …

DMA Cache Size Issue

Across the DMS cluster, the DMAs have varying sizes of C:\ProgramData\Skyline\DataMiner It ranges from 1GB to 20GB and from 20,000 to 500,000 files. On some DMAs explorer struggles to open …

How to delete orphaned DVE

After deleting the DVE parent element, I noticed that quite a few child elements are remaining. I have already checked that no other element is running the parent protocol. Cube …

TLS Version for Cube in 10.1.0.0

In our current version of Dataminer (10.0.4.0), the Cube tries to connect to 443 with: Handshake Protocol: Client Hello Handshake Type: Client Hello (1) Length: 127 Version: TLS 1.0 (0x0301) …