Operational Keyboard Shortcuts?
2nd June 2022
Hi all, I have found a great selection of keyboard shortcuts in the help file to make it quick and easy to navigate or move things around within Dataminer. Are …
Different “Write” abilities for Users of different Groups
2nd June 2022
We want to enable an SNMP Write into our drivers, but we only want a specific set of users to be able to Execute these write parameters. An Example is …
IBM Aspera Trending Graph
1st June 2022
Hello, I am wanting to add a trending graph to a visio drawing. The only issue is when I set up trending on the parameter in a table, it sets …
Single element through a proxy server
1st June 2022
Hi community Wondering if it’s possible to configure a single element to use a server proxy, not the whole OS (as a see that can be done), We got a …
“TIME” and “ROOT TIME” format in Cube Alarm Console
1st June 2022
Hi Dojo, I’ve got a time/date format question: when connecting to a cluster, I’d prefer my Cube client to display all dates in the “dd/mm/yyyy” format and all the times …
Procedure for deploying a new Client side version (Cube) with no impact on Production.
1st June 2022
Hi everyone! One of our clients, that uses our SRM solution, has reported an issue in the Bookings Timeline component of the Skyline Booking Manager Visio. They were trying to …
Retrieving Information Alarms via RepositoryAPI
1st June 2022
Hi all, i’m currently trying to retrieve historic information alarms via the repository API in a protocol to compare these to data in a different connector. The code to retrieve …
Cube Landing Page Question using a workspace
1st June 2022
Hi , I have a Workspace I have saved that just contains a Visio diagram of our World Map view . I would like ti be able to show this …
“Add new…”-like wizard in protocol
31st May 2022
What’s the best practice of creating a “Add new row to table”-wizard/popup in a protocol where the users fills in values for some or all of the columns of a …
Table Relations
31st May 2022
Hi All, I am currently seeing this error in my logs: SLElement.exe|7688|TableRelations::SplitTableFkRelationsInternal|ERR|0|!! No link in relation for 60200 -> 12200/60200 [chain=] However looking at the xml there are relations for …
Some basic Correlation Rule questions
31st May 2022
On the Correlation screen when we create a rule, what is the significance of the following options: – ‘Trigger on single events. Don’t maintain active tree status.’ ‘Update base alarms’
Protocol: HTTP Response “malformed UTF-8 character in JSON string”
31st May 2022
I’m trying to get a protocol working with one of our devices, communicating over HTTP. When calling the device API with an external tool (Postman or similar) it works without …
How do I allow use of GetElementByName
31st May 2022
After upgrading to 10.2 CU3 we have to move from V0 to V1 of the API. I’m trying to understand how to use GetElementByName, but I get “Not Allowed”. How …
Calling GetElementsForProtocol via http
30th May 2022
Hi Dojo, I would like to reach to one of my Dataminer servers via HTTP and call this method. GetElementsForProtocol. Can you suggest whats the structure of HTTP requests.
lost access into our demo server as well as the cloud servcies portal
30th May 2022
Hello all , we have a demo setup for DM ( Client Build 10.2.0 ) on a single staging server built for testing / evaluation purposes. recently , we’re not …