Question regarding Information Templates

Hi Ken, Information templates allow you to override specific parameter data (names, descriptions, etc.) defined in a protocol without making any changes to the protocol itself. Unlike alarm and trend …

Low Code Alarm Table Filtered by Service Context

I reproduced what Jim is reporting using ZiineDev2 running DM 10.3.9. In a dashboard, I showing the result of a query with the active alarms where service impact is greater …

dataminer web port

Load balancing may not work out as expected, because authentication is done against a specific SLNet service, so any time a request is forwarded to a different backend, it will …

dataminer web port

Hi, To be able to access the DataMiner web pages, you’ll need TCP port 443 (HTTPS) or 80 (HTTP). If you need to connect through the DataMiner cube interface, you …

User Defined API option not showing in the System Center

Hi Pawel, Could you check if you have the permissions for the User-Defined APIs feature? https://docs.dataminer.services/user-guide/Advanced_Functionality/Security/DataMiner_user_permissions.html#modules–user-defined-apis

Parameter value updates in connectors

Hi Wale, This happens asynchronously, meaning both actions are being handled by different threads without synchronizing. When a parameter value is changed, it is forwarded to a queue in SLElement. …

Microsoft OS lifecycle & DataMiner support

Hi Alberto, Windows NT 6.2 refers to both Windows 8 and Windows Server 2012. Windows 8 is already end of life. Windows Server 2012 will go end of life in …

When do I know if the DMA is up and running?

Hi Tiago, There’s currently no exact call to know when a DMA is fully started. However you can monitor the logs to see if everythingis loaded. One of the items …