Dashboard trend plots on Cube running on PC with different time zone as DMA
18th August 2022
In DM 9.6 We recently noticed that when running the Cube on a PC with a different time zone as the DMA all our trend graphs in our custom old …
Maximum number of child elements included in service view
18th August 2022
Hello everyone, I am trying to finish up our service templates by including multiple switches. Other elements are already included and the service views are working just as intended. All …
Line Color to represent the Overall Alarm Status of a Service
18th August 2022
Hi Dojo, I would like to use a Line/Arc (not a Rectangle/Ellipse) to represent a Service and I would like that the color of the line to take the Alarm …
SRM – Silent booking : Is it possible to define the Visio file that needs to be used?
18th August 2022
Hi Dojo, In my setup I have a service definition where a contributing source is connected to a destination firewall edge device. Since my contributing source can be anything (firewall, …
E-Mail subject string length
18th August 2022
Hello Dojo, is there a way to modify the length of the e-mail header for e-mail notification sent by an DMS? For relatively long parameter description the subject does not …
Correlation rule not working with pre defined alarm console tabs
18th August 2022
Hi, I have a rule that is working correctly when viewing it in all circumstances except for within the preset alarm console tabs that I apply to the user group. …
Display custom properties based on service definition selected in the general booking manager.
18th August 2022
Hi I am trying to create a service definition that requires a custom property “Bitrate”. However, the current booking manager is used for all the service definitions and all of …
Driver with SSL
18th August 2022
Hello, I have a question about when I add new element that communication using https, where I should import certificates, because in log we have :
Is there a way to log how long an SNMP group takes to poll?
17th August 2022
Hi all, We have a driver (Evertz MVIP-II) whose groups take a long time to poll, and we’d like to measure how long exactly. My question: is there a way …
Can I export an HTML 5 Dashboard?
17th August 2022
I’m seeing the ability to import a dashboard but not a way to export.
Filtering on Dashboard Queries – And/Or Statements
17th August 2022
When setting up multiple filters in a query, it seems like it’s always an “And” statement. Is there a way to configure an “or ” statement?
Filter on Tables
17th August 2022
Hello Community, I want to hide the filter box on a table and according to the Help, the filter option on the measurement type should be as false. However, the …
Converting 100 events to bookings
17th August 2022
I’m getting around 100 events at the same time that need to be converted to bookings. Each booking only contains 2 resources. The SRM framework has a method BookingManager.CreateNewBooking(…), but …
[Reports and Dashboards] Alarm History for Services does not retrieve the count
17th August 2022
Hi, When using the “Reports and Dashboards” app we noticed that we are not able to retrieve the history alarm count. If we check the “Alarms” tab, everything seems correct: …
DataMiner run-time exception
17th August 2022
Hi Dojo, I see the following in SLDataMiner log file : 2022/08/16 18:08:43.615|SLDataMiner.txt|SLDataMiner|12248|23460|IDataMiner::NotifyDataMiner|ERR|0|Finished [0x00000000FFFFFFFF] – NT_SUBSCRIBE_CLIENT by ADE13A95C95B446B9CA88EF21E10769D with error. Invalid user (The client is unknown. (hr = 0x8004028A)) varValue …