Virtual elements – license
23rd December 2022
Do Virtual elements consume licenses (from the pot of total number of elements)? So if DMA has licenses for 500 elements and we have 5 virtual elements, will there be …
Dataminer Authentication Popup Issue
23rd December 2022
I’m trying to login in dataminer cuble app, I filled username and leave password blank to enter external authentication details. I always get blank authentication popup. I re-installed dataminer cube …
Low Code Apps – Acknowledge Alarms
22nd December 2022
I would like to add an alarm panel to a low-code app and allow techs to be able to mask or acknowledge the active alarms. We would like the app …
Cisco Firepower HTTP Connection
22nd December 2022
Hi, We are testing the Cisco Firepower new HTTP Part, Is the HTTP driver is designed for Cisco Firepower running FTD software and that are managed by the FMC? Did …
Error while opeing MS Visio
22nd December 2022
Error while opeing MS Visio 2019. Please advise to fix the error.
Error in the Elastic Installation
22nd December 2022
Hi, I’m currently installing Elastic in the customer Failover DMA System. However, the installation failed, and I’m getting an error below: The SLDBConnection.txt log also shows a similar error as …
Offline Failover MYSQL DBOptimize scheduled task logging
21st December 2022
We received the following question: “I have a failover system that the db optimization ran on last night, both DMAs, but it doesn’t look like the BU DMA database was …
Protocols disappear from Protocols and Templates list
21st December 2022
Has anyone experienced an issue with the protocols list in Cube being incomplete? When this page is loaded, it sometimes has the full list of protocols but sometimes it’s truncated. …
Service’s custom property at alarm console
21st December 2022
Hi all, We want to know if it is currently possible to display separately the values from multiple impacted service’s properties at alarm console. For instance, in the following screenshot …
Start element failed – all agents.
20th December 2022
Hi, I have noticed that I have an alert for all agents saying that start element failed and initialising the communication of port 2 failed. What causes this please? Thanks, …
timeout: switching to polling. Possibly due to some firewall setting.
20th December 2022
I have launched the DataMiner app and I have got this error message pop up on launch. How do I start investigating where the issue could be? I didn’t used …
Information Event value to trigger correlation rule
20th December 2022
Hi Dojo, I am trying to use the value of an information event to trigger a correlation rule. Tried a saved filter on the value of an information event and …
Visio – Trend button with variables
20th December 2022
Hi, I’m trying to make a button which is opening a vdxpage with Trending. When I make two seperat buttons it’s working fine. One is settings the variables, the other …
Regarding synchronizing database after configuring failover
20th December 2022
Hi there! I configured the failover on two DMA agent with Cassandra database inside the servers, the next step is [Synchronizing the DMA databases], the user guide said that need …