Connector for Cisco SG550XG

7th November 2023

Hi Jordy, The Cisco 550X Series switches appear to be running on the Cisco IOS XE operating system. This operating system should be compatible with the Cisco Manager Connector available …

An upgrade is already in progress

7th November 2023

Hi Yvan, Can you try to rename the Packages folder in “C:\Skyline DataMiner\Upgrades\” to something else e.g. “-Packages”

Database Servers – Casandra and OpenSearch

7th November 2023

Hi Richard, I would typically use Wireshark to trace over a period the specific communication between a DataMiner Agent and it’s local database. This should give you a baseline reference …

Adding Multiple Phone number in Group On cube

7th November 2023

Helllo Muhamad, I tried with separating them with a dash(-) or a space or /, I managed to save to telephone numbers. PS: I don’t think it’s on user group …

Dashboard showing DMA active elements and licenses?

6th November 2023

Hi Dave, Throughout the year, the team has made a tremendous effort in the feature set of Dashboards. One of the features is the so-called, Generic Query Interface (abbreviated as …

InterApp Return Message Timeout

6th November 2023

Hi Robin, I\’ve found the error. The executor\’s request and response classes (AlarmFetcherRequestMessage and AlarmFetcherResponseMessage) were in the same namespace, as they should be (I created a dll library). However, …

Black Theme – color revert

6th November 2023

Hi Daniel, Another option, besides the solution of Jochen, is to change the option on page level. As you might understand, you have configured that all shapes with a red …

InterApp Return Message Timeout

6th November 2023

Hi Robin, As I said in the comment, the UUID is the same. This is the CreateReturnMessage code in the executor: var dateTimeInterval = IncidentLibrary.Common.IncidentHelper.GetRoundedIntervalDates(1, 10); var alarms = PreCompiled.Methods.FetchAlarms(Message.CorrelatorElementList, …

Black Theme – color revert

6th November 2023

In that case I apply a small trick. Red = RGB(255, 0, 0). To a shape that I want to show as red, I apply a color RGB(254, 0, 0). …

DM Cube connection problem

6th November 2023

Hi Manuel, We are aware of this issue and have a fix ready. This fix will be released in the following versions: 10.2.0[CU22], 10.3.0[CU10] and 10.4.1.

DMA View Audit Logs Module

6th November 2023

Hi Vikas, I believe this information is available in information events: Admin can filter based on any element(s) or protocol(s) In the alarm console you can filter based on element/protocol. …