Trend being incorrectly flagged as Flatline
9th January 2024
Hi Arunkrishna, Thanks for letting us know! This should not happen and I’m wondering if maybe SLAnalytics didn’t receive the data in real-time and hence thought there was a flatline. …
Interaction with the markers on a map
9th January 2024
Hi Miguel Case 1 & 2 are both possible for markers, but noy yet for lines: Because each marker is a template, the template editor can be used to configure …
Inquiry on Skyline Booking Manager logging
9th January 2024
Hi Min, Even though it is possible to configure logging levels in general, please take a look at this, in the case of this protocol that won’t work because all …
Low Code App – Missing table columns in non-hosting agent
8th January 2024
Sebastian, What you describe might be happening because the protocol information is cached in memory (SLHelper process). One workaround that was suggested to me for a similar issue is to …
Unit Test fails on Jenkins. Could not load file or assembly SLManagedScripting
8th January 2024
Issue was resolved by updating the GIT system files via the SLC repo manager.
NATS issues when starting DM for the first time after startup
8th January 2024
Hi Dojo, I’ve been able to resolve this issue. Remove NAS and NATS by going to Registry-> HKEY_LOCAL_MACHINE-> System-> CurrentControlSet-> Services and deleting NAS and NATS folders. Reboot Install NAS and NATS …
OpenSearch Cluster Monitor
8th January 2024
Hi Dave, According to the DataMiner Help (Elastic ElasticSearch Cluster Monitor), this connector can be used to monitor OpenSearch cluster. The HTTP queries performed by this connector are intended to …
How should I use a Generic Map component in a dashboard?
8th January 2024
Thanks for reporting this issue, it is a software issue. A task has been created (DCP229216) to get this fixed.
Issue identifying DateTime Format from String in C# Automation script
8th January 2024
Hi Floris , Thank you for your suggestion , I am modifying the script to look into it and testing it out to observe results. The current protocol snippet that …
Issue identifying DateTime Format from String in C# Automation script
8th January 2024
Hi Sidddique, Let’s try to separate the parsing from the visualization to isolate potential problems. For the best visualization, use the following parameter options: options attribute | DataMiner Docs, and …
Visio – Shape is not correct with child shapes.
8th January 2024
Hi Pascal, thank you for the extra clarification. If I understand the setup correctly, you can solve this by using Row shapes and the [TableIndex] or [ParentTableIndex] placeholder. Configure the …
How to alarm a datetime parameter?
8th January 2024
Hi Mieke, A datetime parameter is internally stored as an “OLE Automation date” (double) that is defined as follows: An OLE Automation date is implemented as a floating-point number whose …
The problem with process migration database to cluster.
8th January 2024
Hi Jarek, Alright, my bad. I’m unsure if you actually need a migration or just need a clustered database. An alternative is changing the db using db.xml (DB.xml | DataMiner …
Is it possible to hide in Visio “Not Monitored” parameter
8th January 2024
Hi Bernard, As far as I know you can only show/hide shapes based on the alarm level of an element, service or view (and not based on the alarm level …
NATS issues when starting DM for the first time after startup
8th January 2024
Hi Edib, It’s only an assumption, but I think the NATS/NAS service is not completly startup before DataMiner is started. This would explain why this is happening only the first …