Failed to communicate with GQI: service unavailable
22nd September 2025
Hello Dojo, I’m having issues with all low code-apps not being able to load components due to GQI being unavailable. I read the GQI log and there are multiple errors …
Notice alarm “Error during synchronization” – Does it automatically clear?
22nd September 2025
Hi Dojo, I had a notice alarm in my DMS reporting that, for one agent, there was an error when trying to synchronize a script. It appears the issue originated …
DaaS Site to Site VPN and RDP Questions
19th September 2025
Can a DaaS system have many site to site vpn connections (100 or more)? Can a DaaS VPN connection utilize a DNS name instead of a public IP address for …
Element replication: which port has to be enabled if firewalls are present?
19th September 2025
Hi Dojo – in case of element replication (DM 10.5 CU4) which ports need to be allowed through firewalls? Additionally: is element replication supported across a DaaS (Azure) DMA and …
Reduce permissions needed to integrate Teams
19th September 2025
Hi, Is there a way that the permissions Dataminer needs to integrate with teams can be lowered? As it stands at the moment our IT team will not allow Dataminer …
Executing a component action – select an item
19th September 2025
Hi, I’m trying to figure out how to select an item in a dropdown by using the Execute a component action in my LCA. I have a dropdown populated from …
DataMiner Maps – Adding Filter Selection in the Maps
19th September 2025
Hi All, I know we can add a filter box to DataMiner Maps, but do we have filter checkbox? Based on the documentation, I can see that we can filter …
Trending Engine behaviour: Exception Values VS TimeOut
18th September 2025
Hi Dojo, just a quick follow up from https://community.dataminer.services/question/default-trend-behaviour-n-a-or-exception-values-vs-timeout-gaps/ I understand that by default we’d have a vertical line only when there is a transition across normal values. In case …
This element is currently not active (Error) – Unknown Element Icon
18th September 2025
Hi Dojo, I’m investigating an issue where an element hosted in a remote DMA appears as not active in Cube: Interestingly, this element shows up correctly in other DMAs, including …
How to export only element names to CSV in DataMiner?
18th September 2025
Hello everyone, Is there a way to copy or export the element names in DataMiner? For example, if a protocol has 100 elements, can I export just the list of …
recognize elements already created in discovery process
18th September 2025
Hello Im statrting with IDP managment and testing the discover funtion, it works finding the equitments but it down me all as new elements, it could recongnize what elements are …
How to upgrade Generic Ping elements from v2 to v3?
18th September 2025
Hi, We are still using elements Generic Ping v2.1.0.11 and need to upgrade them to v3.1.2.15 without recreating the elements as they are linked to services, etc. However, upon changing …
IDms Library – How to change an element’s version?
18th September 2025
How can a manager application using the IDms library change the protocol version for an existing element?
What do these buttons in Dataminer IDP element do?
18th September 2025
Hi, in the DataMiner IDP element, on the ‘Pending’ page there is a ‘Refresh’ button. I’m trying to better understand what this button does. It seems like clicking on the …
How to identify elements configured with a specific monitoring account in DataMiner?
17th September 2025
We face an issue with huge number of authentication failure logs generated from DataMiner and we know the reason: when a user account configured for monitoring a network device (Microsoft …